Here at Answering Service Care, our educated, professional virtual receptionists are 100% U.S. based, and they are fluent English speakers. However, if you need someone who can assist your Spanish-speaking callers, we also offer bilingual virtual assistants.
No matter what location your business is in, our team is proud to assist you and your customers. Whether you’re a real estate brokerage in Miami or a funeral home in Los Angeles, our team of virtual receptionists is here to support you!
How does a remote virtual receptionist work?
It is not necessary to work with an answering service near you because your virtual receptionist can work remotely using call forwarding. When call forwarding is activated, your incoming calls automatically forward to your virtual receptionist, who can answer on your behalf and assist with tasks like answering general questions, appointment setting, and message taking, and call routing.
Why is a remote virtual receptionist better than an employee?
- It’s cost-effective. Outsourcing customer service to a remote answering service allows businesses to save on office space, supplies, equipment, uniforms, training, benefits, bonuses and more.
- No sick days. The coronavirus outbreak has business owners concerned about their employees getting sick now more than ever before. Working with a live receptionist answering service eliminates this worry. Rest assured knowing that your calls are covered whenever they need to be.
- No office drama. In addition to not having to worry about your virtual receptionist calling in sick, you also don’t have to worry about issues like sexual harassment, bullying, racism, favoritism, and office romances getting in the way of work.
- You can increase and scale back on coverage as needed. If your business is seasonal, or experiences busy and slow periods, an answering service ensures that you receive the exact amount of coverage that you need. You won’t have to pay employees to do nothing on the slow days, or scramble to get everything done during the busy periods.