If you’re running successful marketing campaigns and generating lots of new leads and customers, you may feel like you’re set when it comes to growing your business. But if you haven’t figured out how to keep up with an increase in phone calls, you may be missing out.
To be more accessible to customers while saving money, many growing businesses partner with live answering services. Below we will answer and discuss the following questions to give you a better idea of how an answering service can help your small business grow and improve.
As the name suggests, an answering service ensures that more of your business’ calls get answered. But that’s not all. After our trained live agents pick up a call on your behalf, they can answer general questions, schedule appointments, transfer callers to the correct extension, take detailed messages, and much more.
In addition to assisting your customers over the phone, our live agents can also monitor and reply to text messages and monitor your email accounts for important messages.
Your business isn’t “one-size-fits-all” and neither are our answering services. Here are some of the things that have made us one of the top-reviewed answering services since 1974:
As a successful business owner, you know the pitfalls of letting calls go to voicemail and the benefits of answering and assisting callers promptly. But as your business grows, how can you handle the influx of calls without sacrificing productivity and time for yourself? If you meet any of these three criteria, a call answering service will most likely be worth it: