HIPAA, the Health Insurance Portability and Accountability Act, refers to a set of laws intended to help protect the privacy of patients and their protected health information (PHI). HIPAA, as well as HIPAA HITECH (The Health Information Technology for Economic and Clinical Health Act) apply to healthcare providers and organizations, and also their business associates.
How to Secure Electronic Protected Health Information
As a company that provides outsourced answering service services to medical offices, healthcare providers and other entities in the health and medical fields, our company, Answering Service Care, falls under this “business associate” category and as such, we take compliance with HIPAA privacy rules very seriously.
We are committed to protecting and securely storing and exchanging our answering service clients’ (and their clients’ and patients’) protected health information. That’s why each of our answering service agents is HIPAA-certified and proficient in how HIPAA applies to callers, patients and your practice.