Funeral Homes Answering Service

A 24/7 Funeral Home Answering Service that supports you and your callers with compassion, discretion and total professionalism

When you work in the funeral home industry, it is crucial that your phones are answered with the very highest levels of compassion, discretion and professionalism. What’s more – and certainly, you know this better than anyone – your business isn’t one with “traditional” office hours, and the expectations from your callers and their families is that you will be open and available 24/7/365, without exception. For these and other reasons, many funeral and funeral-related businesses are choosing to outsource their answering needs to the professionals.

Hire a funeral home answering service to support you and your callers

Every time someone representing your business picks up the phone, your reputation is on the line. Both live conversations as well as the messages your callers leave are at the core of what you do, and nothing can be missed or overlooked. From providing basic information such as location and directions to setting up appointments to relaying messages in real-time, your answering service will work closely with you and your team to get things right each and every time.

We’re an answering service working with the funeral industry

Whether you are the director or on staff at a funeral home or cemetery, you are associated with the cremation business or you sell plots and caskets, we know you are busy and that every call you receive is requires careful attention and the human touch. Since 1974, our team of professional virtual receptionists has been working with businesses throughout the country, including your colleagues in the funeral business. Our fully U.S.-based, bilingual team is trained to offer equal parts compassion and information, understanding and professionalism.

Set up your funeral answering service today

We can get your service up and running right now. Call us toll-free at 800.430.6511 or fill out the form to the right and we will be in touch immediately. We look forward to serving you and your callers with professionalism and true warmth.


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What Our Customers are Saying

Good morning, I am reaching out to let you know that Jessica Rodriguez is a great asset to your company. She was excellent in her follow up on the sales process and to be honest I have leaned on her for support help as well because she is responsive and helpful. As someone who complains with some regularity to other vendors and in my personal dealings with various service entities it is important to me to point out when someone is doing a really good job. - Mark Lotstein, ROG Consulting, LLC.
Shari said after a test call: “Perfect, perfect, perfect! The agent had perfect tone, followed the script perfectly, and relayed perfect message” - Shari Smith, CA, Insurance Company