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24/7 Email Monitoring Service

Never miss an important email again with our email monitoring tools.

Email Monitoring Services

How Our Email Answering Service Got Started

Fax To Email Services

We created our Email-to-Action service for a valued client. This client received important alarm emails that needed to be dispatched after-hours.

We stepped in to provide an email monitoring solution. This meant monitoring the inbox and dispatching emails to a technician each time an alarm came in. Not only did this help our client stop missing important emails, but it also helped them provide better customer service and support.

In the long run, this email monitoring system ultimately grew their business.

We have been the leading answering service since 1974. Simply put, Answering Service Care is committed to providing our clients with the most innovative, efficient tools to grow their businesses.

We realized that a lot of businesses miss out on important emails every day. So we created a corporate email monitoring solution to prevent it from happening. Our team members can monitor your inbox and alert you if we receive an email according to your specifications.

How does Email-to-Action work?

Answering Service Care’s Email-to-Action is an email monitoring and answering service. Our trained live operators monitor your emails and follow outlined steps to make sure the proper parties are aware.

We’ll assign you an inbox to forward your messages to. This inbox will be monitored by our operators during the times of your choosing. When an urgent email comes in, we will react accordingly. To be more specific, we react in whichever way you prefer.

It’s your business after all, and our professionals adjust to your workflow. We can call, email, or text you or a member of your staff to alert you or escalate an issue. We also offer copied and pasted email transcripts, so our clients have a written record of each message.

Telemedicine Answering Service

Provide Better Customer Support with Email Monitoring Services

The list of benefits that come with email monitoring services starts strong, as it eliminates a great deal of stress. Since your email content is being monitored, you don’t have to worry about missing anything important.

Additionally, our email answering service allows you to stay focused on the job at hand. We all know that you have a great deal to do when it comes to your business operations. An email monitoring system can help you keep you focused on those tasks.

Here are a few of the most common benefits that our customers tend to appreciate. As mentioned, this is not a complete list. But, it demonstrates some of the ways in which an email answering service can benefit your business.

24/7 Support

Our agents are available day and night. This means you’ll never miss an important email while you work, sleep, or enjoy quality time with your family.

Trained, Educated Agents

Our live agents receive specialized training and follow outlined steps to make sure the proper parties are aware of new emails.

Faster Lead Response Times

Think about how many more leads you could convert if you were able to get in touch with them almost immediately!

So Many Business Solutions

Email-to-Action is a popular add-on. There are many businesses already using our call, live web chat, and text message answering services.

Who Can Benefit from an Email Monitoring Service?

There is no shortage of companies who can benefit from our email answering solutions. What started as a one-off solution for a valued client has become a popular service among a variety of businesses. Here are some of the ways that businesses are benefiting from our Email-to-Action services!
Educational Answering Services
  • Tech Companies. Our clients in the tech field that use a ticketing system benefit from Email-to-Action. This is mostly because our email content monitoring ensures that every service ticket is received by an operator and responded to.
  • IT Companies. Many IT companies receive alarms and tech alerts via email. We monitor the email account and dispatch these alarms and alerts to designated technicians to ensure that everyone is aware.
  • Legal Offices. If your new online leads forward to an email address, our agents can monitor it around the clock. Based on your specific instructions and requirements, they will determine who needs to be contacted ASAP. Our agents will then alert the appropriate legal representative.
  • Lead-Generating Businesses. Is your business generating time-sensitive website leads that must be contacted immediately? With our Email-To-Action service, our agents can quickly alert you when an important lead comes in. We’ll make sure you don’t miss an opportunity to secure new business and generate new revenue for your company!

It is clear to see how these businesses benefit from our email response services. But the reality is that any business utilizing email communications would benefit. From implementing an email campaign to organizing employee emails, our email monitoring tools are for you.

Our email monitoring service is simply another way we help you make your workflow more efficient. This means a more productive workplace, as well as happier customers. And let’s face it, when the customers are happy, your business is happy.

Remember that customers communicate and leave reviews. They share their experiences on social media and other review sites. A good review from a customer can lead to additional business from others.

We Love Our Answering Service Clients!

And speaking of customer reviews, we take pride in ours. Here are some reviews from customers about our services.

They do CARE about each one of their clients and staff, everyone is truly friendly and sincerely willing to help, the trainer team is fabulous!
Lowell TaylorLowell Taylor
10:21 01 Mar 22
We're extremely pleased with our experience with Answering Service Care. Getting set up was easy and if you have any questions they always get back to you. I'd highly recommend them.
Lowell TaylorLowell Taylor
17:55 24 Feb 22
Very good company to partner with. I would highly recommend them.
konrad skoczylaskonrad skoczylas
11:52 23 Feb 22
Best thing i could have done for our business. The price is very inexpensive and the service they provide is top notch. Mr. Michael Diaz is one of the most professional reps i have ever had pleasure of dealing with. I called Answering Service Care after finding them online. Michael explained to me the charges and how the service works .And took the time to answer my questions, I jumped onboard 15 min later and two days later my personalized answering service was in full swing. I got very positive feed back from my customers who were able to talk to live person and leave a message that i got emailed texted and send to me through the app. Wonderful Service, Wonderful company and great people Thanks Michael
Juan SantanaJuan Santana
22:30 17 Feb 22
A great service for all of us needed a professional, courteous, and efficient answering service. Thank you!
Answering Service
Multiple people from multiple industries

A Superior Answering Service With Live Operators.

In business since 1974, Answering Service Care is a true leader in the industry. We’d like to show you – and your callers – just why this is. We don’t outsource, we are fully-U.S.-based and we offer bilingual answering service options, among many other reasons. We believe in technology, and we believe in people, too.

Call today at (800) 430-6511 or send us a message.

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