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Dental emergencies don’t always happen during business hours, but that’s not a problem when you have a dentist answering service on your team.
Even though it can be quiet after-hours at a dental office, there’s always the risk that your patients could have an accident or suddenly break a tooth and need emergency care. Manning the phones for the dentist’s office yourself can be mentally stressful and emotionally taxing, especially if you never get to relax of have any “off” time.
A dentist answering service can take those calls on your behalf, handle the common questions that come in and route any emergencies to your cell phone. An answering service for a dental office can save you money over a full-time receptionist and it helps to prevent the professional burnout that can come from never being able to leave your work at work.
As an industry leader for over four decades, we know what it takes to help your business better serve your customers and improve telephone answering support.
Courteous, competent, and cost-effective trained live operators.
Conveniently access your messages from a computer or mobile device.
Retrieve the verbatim contents of any conversation.
We make sure you never miss a call and your patients don’t miss you.
Answering Service Care is the team member that never gets tired, never needs a break and will always be available for your patients, giving you an opportunity to relax away from the office. Our 24/7 dentist answering service is designed for dental professionals and staffs just like yours.
Unlike a cold, unfeeling computerized voicemail system, human operators at a dentist answering service can empathize with and reassure your callers that their problems are being taken seriously. When the human touch matters, nothing else will do. But a dentist answering service is a lot more than just a glorified after-hours operator.
Appointment setting is a common service available through a dentist answering service. Using tools that easily integrate with the ones you’re already using, we can help schedule patient appointments or completely take over that job for you. Since we’ll share a calendar in real-time, you don’t have to worry about accidental double-bookings or patients falling through the cracks.
Even in a dental office, there are times when the telephone just won’t stop ringing. Putting patients on hold so you can deal with the droves of callers can result in poor customer service and frustrated patients. Instead of risking alienating your patients, let your dentist answering service handle your call overflow. Don’t resort to putting everyone on hold, just let the overflow calls roll over to your answering service where callers will be serviced right away.
In many areas of the United States it’s vital that you speak and service clients whose first language isn’t English. Your dentist answering service understands your community may have special communication needs, so we provide Spanish-speaking operators on request to service callers who are more comfortable using their native tongue.
Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell.
When you are ready, we can get you up and running in one day. Easy and efficient!
We believe in empowering our clients to manage their services in the most user-friendly way possible.
Florida (Headquarters )
541 S State Rd 7, Suite 7
Margate, FL 33068
Washington
14240 Interurban Ave S, Suite B248
Tukwila, WA 98168
California
6080 Center Drive, 6th Floor
Los Angeles, CA, 90045
New Jersey
1 AAA Dr, Suite 103
Hamilton Township, NJ 08691
North Carolina
2933 Sunset Ave
Rocky Mount, NC 27804
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