Give Your Patients 24/7 Access to Care
Let’s face it—Dental emergencies don’t always happen during business hours, or when it is convenient. But that doesn’t have to be a problem when you have a dedicated dentist emergency answering service on your team.
Even though it can be quiet after-hours at a dental office, there’s always the risk that your patients could have an accident and need emergency care. Manning the phones for the dentist’s office yourself can be mentally stressful and emotionally taxing, especially if you never get to relax or have any “off” time. Besides, a dentist should be focusing on patients and delivering care, not about answering the phone.
A dental after hours answering service can remedy this problem for you, taking those calls on your behalf, handling the common questions that come in and route any emergencies to your cell phone if need be. In this way, a dental after hours answering service can act as an extension of your business, and that is how you should think of it. Whatever you need, in whatever workflow you typically prefer, a dental phone answering service can make sure this integrity and workflow are met, and your customers are heard.
When it comes to dentistry, communication is key. Your customers might have a lot of questions, whether about a procedure or even just to make sure they are scheduling appointments accurately. Additionally, you, or your team of office professionals and staff, need to be able to communicate effectively to the customers and patients, making sure they understand what is going on, regardless of whether they are coming in for a routine cleaning or something more serious.
But this type of communication doesn’t always happen in person, and there are many situations where a patient might call the dentist office, with a question or an emergency, and a dental office answering service can make sure that no call (and no emergency!) slips through the cracks.
Having a bilingual dentist office answering service prepares you for any customer and any question. It makes sure that your customers are heard and feel comfortable asking the questions that pertain to them specifically. And if anything, a customer needs to feel comfortable when speaking about a medical situation, no matter how serious it might be.
For these reasons and more, consider answering services for your dental office. Make your customers know you care and make them feel comfortable reaching out.
Beyond easing the workflow and making sure no bit of communication falls by the wayside, an answering service for a dental office can save you money over a full-time receptionist as well. Additionally, having a dedicated dentist phone answering service can help to prevent the professional burnout that comes from never being able to leave your work at work. Overall, having an emergency dentist answering service can ease your mind and allow you to relax, which makes you less stressed, less burned out, and healthier overall.
As an industry leader for over four decades, we know what it takes to help your business better serve your customers and improve telephone answering support.
Answering Service Care is the team member that never gets tired, never needs a break and will always be available for your patients, giving you an opportunity to relax away from the office. Our 24/7 dentist answering service is designed for dental professionals and their staff just like yours.
Unlike a cold, unfeeling computerized voicemail system, human operators at a dentist answering service can empathize with and reassure your callers that their problems are being taken seriously. When the human touch matters, nothing else will do.
And this is why a dentist answering service is a lot more than just a glorified after-hours operator. It is an ear for your customers to communicate with, and feel heard. Above all, being heard is one of the most important factors for a patient, and one of the most advantageous services a dentist can provide.
We are so confident in the dentist answering service that we provide our partners, we want to put our reviews front and center, which is why we post them right here. Here what others have to say about our services, and how we have helped those with their answering services in the past.
We’ll turn your after-hours call handling into a personal experience for your callers and keep all-day communication priority one. A dentist answering service from Answering Service Care is the affordable and personal solution you’ve been searching for. Call us today at 800.430.6511 or email for more information about how a dentist answering service can create an overall better service environment for your patients, and for you.