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Dental Answering Service

Give Your Patients 24/7 Access to Care

Dentist working on a female patient
Female virtual receptionist answering a phone

A Comprehensive, Customizable Dentist Answering Service That Supports You And Your Customers With A Smile

Let’s face it—Dental emergencies don’t always happen during business hours, or when it is convenient. But that doesn’t have to be a problem when you have a dedicated dentist emergency answering service on your team.

Even though it can be quiet after-hours at a dental office, there’s always the risk that your patients could have an accident and need emergency care. Manning the phones for the dentist’s office yourself can be mentally stressful and emotionally taxing, especially if you never get to relax or have any “off” time. Besides, a dentist should be focusing on patients and delivering care, not about answering the phone.

A dental after hours answering service can remedy this problem for you, taking those calls on your behalf, handling the common questions that come in and route any emergencies to your cell phone if need be. In this way, a dental after hours answering service can act as an extension of your business, and that is how you should think of it. Whatever you need, in whatever workflow you typically prefer, a dental phone answering service can make sure this integrity and workflow are met, and your customers are heard.

Never Miss Another Call

When it comes to dentistry, communication is key. Your customers might have a lot of questions, whether about a procedure or even just to make sure they are scheduling appointments accurately. Additionally, you, or your team of office professionals and staff, need to be able to communicate effectively to the customers and patients, making sure they understand what is going on, regardless of whether they are coming in for a routine cleaning or something more serious.

But this type of communication doesn’t always happen in person, and there are many situations where a patient might call the dentist office, with a question or an emergency, and a dental office answering service can make sure that no call (and no emergency!) slips through the cracks.

Having a bilingual dentist office answering service prepares you for any customer and any question. It makes sure that your customers are heard and feel comfortable asking the questions that pertain to them specifically. And if anything, a customer needs to feel comfortable when speaking about a medical situation, no matter how serious it might be.

For these reasons and more, consider answering services for your dental office. Make your customers know you care and make them feel comfortable reaching out.

Woman speaking with a customer on a headset
Customer service woman speaking to a customer

Cost and Burnout are Considerations as Well

Beyond easing the workflow and making sure no bit of communication falls by the wayside, an answering service for a dental office can save you money over a full-time receptionist as well. Additionally, having a dedicated dentist phone answering service can help to prevent the professional burnout that comes from never being able to leave your work at work. Overall, having an emergency dentist answering service can ease your mind and allow you to relax, which makes you less stressed, less burned out, and healthier overall.

Leading The Way In Dentist Answering Services

As an industry leader for over four decades, we know what it takes to help your business better serve your customers and improve telephone answering support.

Live Operator

Courteous, competent, and cost-effective trained live operators.

Message Relay

Conveniently access your messages from a computer or mobile device.

Call Recording

Retrieve the verbatim contents of any conversation.

Toll Free Number

We make sure you never miss a call and your patients don’t miss you.

Smiling Faces That Care

Answering Service Care is the team member that never gets tired, never needs a break and will always be available for your patients, giving you an opportunity to relax away from the office. Our 24/7 dentist answering service is designed for dental professionals and their staff just like yours.

Unlike a cold, unfeeling computerized voicemail system, human operators at a dentist answering service can empathize with and reassure your callers that their problems are being taken seriously. When the human touch matters, nothing else will do.

And this is why a dentist answering service is a lot more than just a glorified after-hours operator. It is an ear for your customers to communicate with, and feel heard. Above all, being heard is one of the most important factors for a patient, and one of the most advantageous services a dentist can provide.

Answering Service
Dental assistant showing a patient a replica of human teeth

Schedule Patient Appointments

Appointment setting is a common service available through a dentist answering service. Using tools that easily integrate with the ones you’re already using, we can help schedule patient appointments or completely take over that job for you. Since we’ll share a calendar in real-time, you don’t have to worry about accidental double-bookings or patients falling through the cracks.

Help Out When The Phone Won’t Stop Ringing

Even in a dental office, there are times when the telephone just won’t stop ringing. Putting patients on hold so you can deal with the droves of callers can result in poor customer service and frustrated patients. Instead of risking alienating your patients, let your dentist answering service handle your call overflow. Don’t resort to putting everyone on hold, just let the overflow calls roll over to your answering service where callers will be serviced right away.

Communicate Clearly With Your Spanish-speaking Patients

In many areas of the United States it’s vital that you speak and service clients whose first language isn’t English. Your dentist answering service understands your community may have special communication needs, so we provide Spanish-speaking operators on request to service callers who are more comfortable using their native tongue.

Benefits of Partnering with a Dentist Answering Service

No Long-Term Contract

Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell.

Same Day Setup

When you are ready, we can get you up and running in one day. Easy and efficient!

Free Mobile App

We believe in empowering our clients to manage their services in the most user-friendly way possible.

Answering Service
Multiple people from multiple industries

We Love Our Answering Service Clients!

We are so confident in the dentist answering service that we provide our partners, we want to put our reviews front and center, which is why we post them right here. Here what others have to say about our services, and how we have helped those with their answering services in the past.

They do CARE about each one of their clients and staff, everyone is truly friendly and sincerely willing to help, the trainer team is fabulous!
Lowell TaylorLowell Taylor
10:21 01 Mar 22
We're extremely pleased with our experience with Answering Service Care. Getting set up was easy and if you have any questions they always get back to you. I'd highly recommend them.
Lowell TaylorLowell Taylor
17:55 24 Feb 22
Very good company to partner with. I would highly recommend them.
konrad skoczylaskonrad skoczylas
11:52 23 Feb 22
Best thing i could have done for our business. The price is very inexpensive and the service they provide is top notch. Mr. Michael Diaz is one of the most professional reps i have ever had pleasure of dealing with. I called Answering Service Care after finding them online. Michael explained to me the charges and how the service works .And took the time to answer my questions, I jumped onboard 15 min later and two days later my personalized answering service was in full swing. I got very positive feed back from my customers who were able to talk to live person and leave a message that i got emailed texted and send to me through the app. Wonderful Service, Wonderful company and great people Thanks Michael
Juan SantanaJuan Santana
22:30 17 Feb 22
A great service for all of us needed a professional, courteous, and efficient answering service. Thank you!
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Our Dentist Answering Service Is The Perfect Match For Your Dental Office, Let Us Prove It!

We’ll turn your after-hours call handling into a personal experience for your callers and keep all-day communication priority one. A dentist answering service from Answering Service Care is the affordable and personal solution you’ve been searching for. Call us today at 800.430.6511 or email for more information about how a dentist answering service can create an overall better service environment for your patients, and for you.

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