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Cookies Policy

This Cookie Notice explains how Answering Service Care, LLC and its group companies (collectively “Answering Service Care”, “ASC”, “we”, “us” and “ours”) use cookies and similar technologies to recognize you when you visit our websites specifically www.answeringservicecare.net (the “Site”) to personalize your online experience. This Policy also explains your rights to control our use of Cookies.

By using the site or any of the Service Offerings, you accept their use of cookies, web beacons, and other such technologies in accordance with this Policy and the ASC Privacy Policy.  You do not need to allow cookies to visit most of the websites. However, enabling cookies may allow for a more tailored browsing experience and is required for certain parts of the website to work. In the majority of cases, a cookie does not provide us with any of your Personal Information.

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website.  Cookies are widely used by website owners in order to make their sites work, or to work more efficiently, as well as to provide reporting information. Cookies are useful because they allow a website to recognize a user’s device. They do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests.

Cookies do not typically identify you as an individual, just the device you are using.

There are several different kinds of  cookies. Cookies set by us are called “first party cookies“.  Cookies set by parties other than us are called “third party cookies“.  Third party cookies enable third party features or functionality to be provided on or through the Site (e.g. like advertising, interactive content and analytics).  The parties that set these third-party cookies can recognize your computer both when it visits the Site in question and also when it visits certain other Sites.

Session cookies allow our systems to uniquely identify you during a session or while you are logged in to the Site. They exist only during an online session and disappear from your device when you close your browser or turn off your device. We use session cookies to process your online transactions and requests and verify your identity, after you have logged in, as you move through the Site and/or the Service Offerings. Persistent cookies track aggregate and statistical information about user activity, and display advertising on sites provided by other entities. These cookies remain on your device after you have closed your browser or turned off your device.

Why Do We Use Cookies?

We use first party and third-party cookies for several reasons.  Some cookies are required for our Sites and Service Offerings to operate, while other cookies enable us to track and target the interests of our users to enhance the experience on our Sites. Third parties serve cookies through our Sites for advertising, analytics and other purposes.

Preferences for cookies (other than necessary cookies, which may not be adjusted as the Site or Service Offerings cannot function without them) may be adjusted at any time through Cookie Preferences (found on the banner at the bottom of the page), or by changing your browser settings to block or delete cookies.  For more information on adjusting browser settings, please see “How can I control cookies?”

The types of first- and third-party cookies served through our Sites and Service Offerings, and the purposes they perform, are described below:

  • Essential cookies: These cookies are strictly necessary to provide you with services available through our Sites and to use some features, such as access to secure areas.
  • Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Sites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable. They remember choices you make (such as your language preferences or the region you are in) and provide more personal features such as tailored content and fully functioning live chat. If you do not allow these cookies, then some or all of these services may not function properly.
  • Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
  • Targeted cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. The intention is to display ads that are engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising.

The specific first and third party cookies served through our Sites and Offering Services are listed in the table below:

Necessary cookies

First parties serving Necessary cookies:

  • Answering Service Care

Third parties serving Necessary cookies:

  • Pardot
  • Salesforce
  • Paycom

Performance cookies

First parties serving Performance cookies:

  • None

Third parties serving Performance cookies:

  • Google Analytics

Functionality cookies

First parties serving Functionality cookies:

  • None

Third parties serving Functionality cookies:

  • Drift

Targeting cookies

First parties serving Targeting cookies:

  • None

Third parties serving Targeting cookies:

  • DoubleClick (Google)
  • AdSense (Google Display Network)
  • Google
  • Facebook
  • Instagram
  • LinkedIn

How do we use Google Analytics?

Our Site also uses Google Analytics, an internet analytics service provided by Google. Google Analytics uses cookies that help the Site analyze user behavior. User behavior is captured by the cookie and then transmitted to and stored by Google in the United States. Answering Service Care has enabled the IP address anonymization feature for our Site. This feature of the Google Analytics Collection Network service truncates the IP address of individuals from EEA member states before being forwarded to the analytics engine. Any visitor may opt out from Google Analytics across our Site by visiting Google resource page.

How Can I Control Cookies?

You have the right to decide whether to accept or reject cookies through controls provided within your browser. If you choose to reject cookies, you may still use our Sites, but some functionalities may be degraded or inoperable, and access to some areas of our Sites may be restricted. As browser controls for controlling cookies vary from browser-to-browser, we recommend visiting your browser’s help menu for more information.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

For your convenience, we have also provided links to more information about how to control cookies for some of the most commonly used browsers:

To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

In addition, most advertising networks offer you a way to opt out of targeted advertising.  If you would like to find out more information, please visit this site or http://www.youronlinechoices.com. You may opt out by clicking here or here  (or if located in the European Union, by clicking here). Please note this does not opt you out of being served advertising. You will continue to receive generic advertisements.

Essential website cookies: Because these cookies are strictly necessary to deliver the Websites to you, you cannot refuse them. You can block or delete them by changing your browser settings however, as described above.

How Often Do You Update The Cookie Notice?

We will update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.  You should revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Where Can I Get Further Information?

If you have any questions about our use of cookies or other technologies, please contact us privacy@answeringservicecare.com

Include if Appropriate

Web Beacons:

We may also use electronic images known as web beacons on our Sites – sometimes called “clear GIFs”, “single-pixel GIFs”, or “web bugs”. Web beacons are used to deliver cookies on our Sites and through our Service Offerings, count clicks/users/visitors, and deliver co-branded content or services. We may include web beacons in our promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon.

ASC may also contain web beacons from third parties to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other website operations. These web beacons may allow the third parties to set or read cookies on your device.

You should note that web beacons and pixels are not stored on your computer in the same way as cookies. If you disable cookies, these technologies may still load, but their functionality will be restricted. If you disable or refuse cookies or block the use of other tracking technologies, you will be able to browse certain areas of the Sites, but some features may not function and some or all of our services may not function properly.

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it. Read our Cookie Policy.