Job hunting can be a tedious, painful process, especially when you’re not really looking for anything specific in your next position. However, for many job-seekers, working as a customer service representative can provide some huge benefits and a great deal…
If you put up a blog and stopped there, you might be missing the big picture. Mobile marketing is a vital part of any online marketing effort, especially considering that 77 percent of the population now owns a smartphone,…
This is part two in a two-part series. Read part one here. In part one of this two-part blog series, we discussed questions to ask your answering service or phone support team to better determine if they were up…
HIPAA compliance should absolutely be at the top of your list of must-haves when you’re searching for medical answering services, but you’ll also want your next answering service to be an intelligent one. Intelligent medical answering services create more opportunities…
Telephone sales can be some of the most challenging work you’ll ever do. Even if you’re not cold-calling strangers at random, it’s more of an art than a science — but there are some ways to improve your odds of…
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Answering services can be a great asset to business owners for a number of reasons. They can replace expensive in-house phone operators with a more budget-friendly alternative or help keep a business owner more organized. Believe it or not, one…
When you’re looking for an answering service company to handle your customer calls, schedule appointments or act as an after-hours contact for your business, there’s a lot to consider. For many, price is the first thing they look at, but…
The health and medical field is one of the most heavily regulated industries in the country, and with good reason. However, this oversight does make it challenging at times to find answering service vendors for a doctor’s office, medical multi-practice…
Why Lawyers Prefer to Use an Answering Service Lawyers, attorneys, and their legal practices rely on superb communication, and who better to handle telephone communication for a lawyer than a professional, legal answering service. As a lawyer is the expert…
