Blog Archives

3 Better Approaches To Medical Office Phone Service

December 5, 2018 Answering Service

Your medical office is a busy place, there’s no doubt about it, but you’re never too busy to give your callers your all, are you? Too often, medical office workers are overwhelmed by the work in front of them added…

4 Tips For Better Patient Service From Your Practice

November 7, 2018 Answering Service

Every morning you get into the office early, start seeing patients with a variety of different health concerns, even letting them eat into your lunch hour or staying a little late to make sure they’re clear about your instructions. Despite…

Make Sure Your Physician Answering Service Is Doing These 4 Things

October 31, 2018 Answering Service

Your physician answering service has taken a lot of the load off, freeing your in-house staff to give patients a lot more attention and allowing your team members to focus on the work in front of them instead of being…

How Do Medical Practices Cover Their Phones?

September 19, 2018 Answering Service

Often, imitation is the sincerest form of flattery, but when it comes to establishing a new medical practice or setting up your medical answering service, it can just be good sense. After all, if you follow the same framework as…

3 Ways To Know Your Medical Answering Service Is Healthy

August 1, 2018 Answering Service

As a medical professional, you know how important it is to have business partners that make protecting your patients’ health information top priority. It’s not enough for them to say they follow HIPAA and HITECH guidelines, they have to be…

How A HIPAA-Compliant Answering Service Can Improve Patient Care

May 23, 2018 Answering Service

Your patients may be like family, and when they’re in need, you want nothing more than to make things better. Unfortunately, you have a big family and the sheer number of patients in your care make it really difficult to…

What Is A Hospice Answering Service?

October 25, 2017 Answering Service

Managing a hospice is a challenging prospect. Between caring for families emotionally, ensuring that patients have what they need physically and that equipment and caregivers are arranged properly, it can feel like you’re choreographing a very complicated dance number,…

Answering Service for OB/GYN Practices

April 27, 2017 Answering Service

There’s no room for error when you’re running an OB/GYN practice. When the phone rings, someone has to answer, and you never know when the next call will be a patient going into labor or having other types of serious…

How Is Your Physician Answering Service Doing?

March 21, 2017 Answering Service

Medical professionals can benefit greatly from the right answering service company, but they’re not all the same. If your physician answering service is doing its job well, you and your callers and patients will be the first to know. Indicators…

4 Musts For Your Medical Answering Service

January 31, 2017 Answering Service

Hiring a medical answering service for your office can make a huge difference to the level of patient care you’re able to offer, but not all medical answering services offer the same options. Some will offer only limited hours or…