Emergency Answering Service

Why A Year-Round Disaster Recovery Answering Service Makes Sense

It’s not something anyone wants to think about, but it’s high time you spent a few minutes pondering a disaster recovery answering service for your business. Do you have a disaster recovery plan at all? If you’re like many owners of small- to medium-sized businesses, you’ve probably taken a stab at a plan or [...]

Why A Year-Round Disaster Recovery Answering Service Makes Sense

3 Ways An Emergency Answering Service Is Great Customer Service

You want to give your customers the very best customer service you can, of course you do. But you also have to go home at some point and you simply can’t afford to have a full staff manning the phones all night long. The voicemail system you have set up doesn’t seem to be [...]

3 Ways An Emergency Answering Service Is Great Customer Service

How We Handle Your Emergency Calls

Being on call all day and all night can be exhausting for a business owner, whether you’re a medical professional or a tow truck operator. That’s why having an answering service to help handle your after hours calls and overflow calling can be so important to preventing burn-out. Even with a live answering service on [...]

How We Handle Your Emergency Calls

Does Your Answering Service Have a Hurricane Plan? (Part 2 of 2)

In part one of this two-part series, we discussed the importance of hiring an answering service with a disaster recovery plan in place in case of severe weather like hurricanes, tornadoes or other natural disasters. It’s vital that your business continue to have a representative available 24 hours a day, 7 days a week through [...]

Does Your Answering Service Have a Hurricane Plan? (Part 2 of 2)

Hurricane Answering Services

Hurricanes, fires and other serious disasters happen in the blink of an eye, but you don’t have to leave your customers wondering how to cope. By contracting with a telephone answering service with redundant backup systems and years of experience with these stressful situations, your customers will know exactly what to expect during the recovery [...]

Hurricane Answering Services

Five Must-Haves For Your Emergency Answering Service

People living and working in disaster-prone areas know that it’s always best to be prepared for their particular flavor of unstoppable forces of nature. Whether your business is located in a hurricane zone, tornado alley or on top of an extra active seismic fault, having someone who can take your calls when you’re trying to [...]

Five Must-Haves For Your Emergency Answering Service

Emergency Answering Services

Hurricanes, fires and other serious disasters happen in the blink of an eye, but you don’t have to leave your customers wondering how to cope. By contracting with a telephone answering service with redundant backup systems and years of experience with these stressful situations, your customers will know exactly what to expect during the recovery [...]

Emergency Answering Services