Company News

Latest news and events happening at Answering Service Care

Smiling Faces That Care

    Following our recent (2016) office move, our answering service team has been enjoying its new office digs, from cool new art in our breakroom to this inspiring motto on a wall facing our telephone agents: Smiling Faces That Care. When thinking of the kind of message and mood we wanted to convey in [...]

Smiling Faces That Care

Q&A With…. Smith Forgues

This month we sat down with Smith Forgues, an Answering Service Care agent and specialist. What is your role with the company? As a customer service specialist and operator, I am the first voice callers hear when they call in to our clients’ offices and practices. I take messages, and try to be as professional [...]

Q&A With…. Smith Forgues

Q&A With…. Shalini Maharaj

This month we sat down with Shalini Maharaj, our Remote Manager. What is your role with the company? Since 2014, I have been a Remote Manager. In this role, I work very closely with our Remote Agents throughout the U.S. (in Florida, Pennsylvania, Michigan and Washington, among others) and manage all of the aspects of [...]

Q&A With…. Shalini Maharaj

Answering Service Care Wins Sixth Straight ATSI Award of Excellence

We’ve Won The ATSI Award For The Sixth Time In A Row! We’re all pretty excited here at Answering Service Care. For the sixth year in a row, we have been honored to receive the ATSI Award of Excellence. ATSI (Association of TeleServices International) is the live answering service industry’s trade association for providers of [...]

Answering Service Care Wins Sixth Straight ATSI Award of Excellence

Q&A With….Claudette Beckford

This month we sat down with Claudette Beckford, one of our veteran Answering Service pros. How long have you been with the company and what are your main responsibilities as an Answering Service professional? I have been with Answering Service Care since November of 1993, so it was 20 years this past November. I take [...]

Q&A With….Claudette Beckford

Q&A With…. Luis Bedoya

This month we sat down with Luis Bedoya, Vice President of Client Services. How long have you been with the company? I first started with the company in 1996, just as I was heading into college. I say “first” because I decided in 1997 that was going to join the army, but I eventually ended [...]

Q&A With…. Luis Bedoya

Answering Service Care wins 2013 ATSI Award

Answering Service Care a division of Global Response is proud to announce the win of the 2013 ATSI Award of Excellence. This year marked the fifth consecutive year that the company has received the award. The Association of TeleServices International (ATSI) was founded in 1942 as a national Trade Association representing live answering services.  ATSI [...]

Answering Service Care wins 2013 ATSI Award

Herman Shooster Receives 2012 Sun Sentinel Excalibur Award

Herman Shooster founder and chairman of Global Response Corporation, was honored with the 2012 Excalibur Award. This award is presented annually by one of the main newspapers of South Florida, The Sun Sentinel, to the business leaders of the year in Broward and Palm Beach Counties in effort to “recognize their success within the business [...]

Herman Shooster Receives 2012 Sun Sentinel Excalibur Award

ATSI Award 2012

Answering Service Care wins ATSI Award 2012 Answering Service Care proudly announces the win of the Silver Plus ASTI Award of Excellence. This award is earned when a company wins the ASTI award for four consecutive years. The Association of TeleServices International (ATSI) evaluates and scores telephone answering services over the United States and United [...]

ATSI Award 2012

Herman and Dorothy Shooster Preserve

Global Response Founders Honored: The Broward County Commission designates new conservation area; The Herman and Dorothy Shooster Preserve. The founders of Global Response, a leading customer contact center located in the Fort Lauderdale metro-area, will be honored on Friday, May 7, 2010, by having the newest Broward County nature preserve named for them. Margate, Florida, of [...]

Herman and Dorothy Shooster Preserve