Answering Service Basics

Phone Answering Service FAQ’s (and Answers)

Phone Answering Service FAQ’s (and Answers) When your business’ phone is ringing faster than you and your staff can answer it, it’s vital to take action to avoid lost sales and opportunities. You can either hire a new in-house employee, or save some money by outsourcing to a phone answering service. Partnering with a [...]

Phone Answering Service FAQ’s (and Answers)

4 Call Processing Best Practices For Your Answering Service

Call processing the right way can get complicated, especially when it’s coming through a 24/7 answering service that handles tons of calls every day. Since you can provide a lot of specificity to your answering service about how your calls are handled, it’s a good idea to be able to recognize when your telephone [...]

4 Call Processing Best Practices For Your Answering Service