Answering Service

How Much Does an Answering Service Cost?

Any time a business owner considers outsourcing to an answering service, one of the first considerations that comes to mind is the price. Although an answering service can initially seem like an additional cost, they are surprisingly affordable and can offer enormous value to a variety of different businesses. From providing overall cost and [...]

How Much Does an Answering Service Cost?

How Does an Answering Service Work?

If you are looking for an answering service company to handle your customer communications, schedule appointments and help with other tasks, you may be wondering how exactly how it works. Here, we explain what an answering service is and how they work, as well as some tasks they can help you with that you may [...]

How Does an Answering Service Work?

Your Callers Want to Speak with a Real Person. Here’s Why!

In today’s digital age, computers are everywhere. For some jobs they are extremely efficient, but acting as a virtual receptionist isn’t one of them. According to a PwG survey, 80% of respondents would prefer to connect with a real, human customer service agent when calling a business, rather than speak with any kind of [...]

Your Callers Want to Speak with a Real Person. Here’s Why!

How to Prepare Your Small Business for a Hurricane

Image by David Mark from Pixabay Hurricane season officially kicked off on June 1, and homeowners are not the only ones who should be prepared for a storm. It is crucial for businesses of all sizes to ensure they have an emergency preparedness plan in place in order to mitigate losses should a hurricane [...]

How to Prepare Your Small Business for a Hurricane

5 Ways to Calm Down an Angry Caller

Even the most successful businesses receive calls from unhappy customers from time to time. Instead of letting these calls get you down, look at them as a way to improve your company’s reputation by handling them properly. According to NewVoiceMedia’s 2018 “Serial Switchers” report, poor customer service costs businesses more than $75 billion a [...]

5 Ways to Calm Down an Angry Caller

4 Ways an Answering Service Saves You Time and Money

When many business owners think of an answering service, their first thought is the initial cost. While this is a valid concern, it is important to consider the advantages of outsourcing to a call answering service. Here are four of the ways that an answering service can save you time and money. 1. An [...]

4 Ways an Answering Service Saves You Time and Money

4 Things You Didn’t Know an Answering Service Can Help With

Don’t let the name fool you- an answering service can help your business with much more than just answering your phone calls 24/7. In fact, a good answering service can help with things that you may not have considered, from managing your book of appointments, to sending follow up emails after each call, to [...]

4 Things You Didn’t Know an Answering Service Can Help With

When Do Businesses Commonly Use Answering Services?

When you’re looking for an answering service company to handle your customer calls and schedule appointments, there’s a lot to consider. One of the first things to determine is how much assistance you need, and when it is needed. Do you need a full-time call answering service? While some businesses hire a call answering [...]

When Do Businesses Commonly Use Answering Services?

How to Protect Your Business This Hurricane Season with an Answering Service

In the Atlantic, hurricane season begins on June 1 and lasts until November 30. Businesses located on the Gulf and Atlantic coasts are vulnerable to hurricanes for half of the year, and without proper preparation, they can be devastated if one strikes. Many businesses are not prepared to respond to a natural disaster like [...]

How to Protect Your Business This Hurricane Season with an Answering Service

3 Reasons Your Real Estate Business Needs an Answering Service Now

3 Reasons Your Real Estate Business Needs an Answering Service Now In the highly competitive real estate industry, allowing your clients and prospects to speak to a live person every time they call is just what you need to set your brokerage apart. When a prospective home buyer or seller calls a realtor, they [...]

3 Reasons Your Real Estate Business Needs an Answering Service Now