This technique forwards the first incoming call to the answering service once your line is busy. You no longer have to worry about using the phone when you are expecting an important call. Call forward busy sends the first incoming call to the answering service once your line is being used.
1. Log in to your Vonage account
2. Click Features and go to Call Hunt
3. Click Call Hunt Configuration
4. Enter your ten digit telephone number
5. Enter the call forwarding number provided by the answering service
6. Change your voicemail option to ‘if first number is busy’
7. Click continue, review the information then click Activate New Sequence to apply the settings
1. Sign in to your Vonage account.
2. Click Features and go to Call Hunt.
3. Click Call Hunt Configuration.
4. Click Remove Call Hunt and then click OK to confirm.