Verizon Unconditional Call Forwarding
This method automatically forwards incoming calls to a different number. This is the traditional method used to redirect ‘non-office hours’ calls. At your discretion you may manually transfer your lines to us.
1. Listen for dial tone
2. Dial *72 or 72#
3. At the tone, dial the call forwarding number provided by your answering service
4. When the call is answered, the feature is activated
1. Dial *73
2. Listen for two short tones
3. This indicates that call forwarding has been successfully deactivated
This method gives you full control on when you want to use the answering service. You are able to connect (and disconnect) at your discretion.
You Will Never Miss A Call
Each customer is important, so it is crucial that you never miss an opportunity to speak with that customer. Having the answering service on ‘auto-pilot’ means that at any given time there is someone waiting to answer those calls that you will not be able to.