Comcast Business Unconditional Call Forwarding

This method automatically forwards incoming calls to a different number. This is the traditional method used to redirect ‘non-office hours’ calls. At your discretion you may manually transfer your lines to us.


1. Lift the receiver and listen for the dial tone

2. Dial *72 and wait to hear the dial tone again

3. Enter the call forwarding number provided to you by your answering service

4. A courtesy call will be placed to the number

If the party answers, the feature is activated

Example: *72800.777.6666


1. Lift the receiver and listen for the dial tone

2. Press *73

3. You will hear a confirmation message that call forwarding has been deactivated


This method gives you full control on when you want to use the answering service. You are able to connect (and disconnect) at your discretion.

You Will Never Miss A Call

Each customer is important, so it is crucial that you never miss an opportunity to speak with that customer. Having the answering service on ‘auto-pilot’ means that at any given time there is someone waiting to answer those calls that you will not be able to.

More Call Forwarding Options