Answering Service

How to forward your phone to the answering service

Charter Call Forwarding Options:


Call Forward Busy Call Forward Busy

This technique forwards the first incoming call to the answering service once your line is busy.

Call Forward No Answer Call Forward No Answer

This method forwards an incoming call to the answering service if you are unable to answer it.

Unconditional Call ForwardingUnconditional Call Forwarding

This method automatically forwards all incoming calls to the answering service.

Remote Call ForwardingRemote Call Forwarding

This technique allows you to forward your phone if you are away from the office.


For over four decades, we have led the telephone answering service industry in delivering the most professional, affordable and friendly service you will find anywhere. Our team is highly trained, fully U.S.-based and committed to excellence. If you are ready to learn more about answering services – or perhaps to make a switch – then we would love to hear from you.

To discuss customized answering services, including call forwarding, contact us either via email or phone (800.430.6511) at your convenience.