1. Dial (800) 331-0500
2. Verify your ten digit telephone number
3. Press 0 to speak with a customer service representative
4. Tell the representative that you would like to forward your line
5. Provide the representative with the call forwarding number assigned to you by the answering service
Once you are back in the office:
1. Dial 73# from your landline to deactivate
Answering services typically includes an allowance of usage. Each time you manually dial us to connect to our network, it is deducted from your monthly allowance. By remotely forwarding your lines, this allowance can be used where it truly matters; interacting with your callers.
When disasters occur it is sometimes too late to react. Over the last seventy five years we have provided seamless customer service during difficult times. The aftermath of hurricanes, earthquakes, ice storms or even fires sometimes makes it impossible to manually forward your line. In situations like these, forwarding your lines remotely is the best way to redirect your calls to us.
This method does not require a ‘# combination’; it is as simple as making a telephone call. Remote Call Forwarding is also the most convenient method to forward your phone if you are physically away from it.