There’s nothing as effective as a business phone answering service for giving your company a professional feel and to make it even easier to reach you any hour of the day or night.
You’re doing as much as you can on your budget, but additional telephone staff just isn’t something you can afford right now. If you truly want to catch calls 24 hours a day like your larger competitors, you don’t have to go on a hiring spree, what you need is a business phone answering service to help you out!
Answering Service Care can give your small company the power of a big business with one telephone call. Our business phone answering service is surprisingly affordable because we only charge you when someone calls. That makes the service scalable, too!
We’ll help you grow with tools like:
- Overflow call coverage. Even if you normally take your own calls, there will be times when you can’t get to the phone in time and your customers are left hanging. A business phone answering service with overflow calling will be there to back you up so that no calls ever get ignored.
- After hours call answering. There are all sorts of reasons callers might try to reach you after hours, from simple inquiries to serious emergencies. It’s not healthy for you to never be able to get away from work, but a business phone answering service can be on call throughout your off-hours without risking burn-out.
If someone calls needing basic information, your answering service team can supply that; in major emergencies, they’ll use tools like Follow Me to find you or another emergency call contact.
- Appointment setting. As your business grows you may find that you’re spending more time handling appointments and have little time to dedicate to answering the phone to schedule them. It’s a delicate balance, for sure, but having a business phone answering service on call can simplify the situation.
By letting your phone crew handle most of your appointment scheduling, you’ll free up more time for customers and since the software these appointment setters use is compatible with yours, there will never be worry of a double booking or an appointment falling through the cracks.
- Bilingual answering service. Do you have a fair number of Spanish-speaking customers who would like to call and ask questions, if only you could accommodate them? The best business phone answering services offer bilingual answering so your Spanish-speakers never feel excluded. They’ll receive the same level of service you’d have provided in person, but in their native language to prevent any confusion.
A business phone answering service is a perfect compliment to your growing business. There’s never a better time to boost your business with a little professional rocket fuel than right now. Give Answering Service Care a call today at 800.430.6511 or email us to get started with a partnership that will make a game-changing difference for your company.