There may be no truer saying in business than “your first impression is your last impression.” Everything you do from that point will be measured
New businesses hit record highs in 2021 and are on track to continue that way in 2022. Data shows that 5.4 million new business applications
There is no question that the pandemic has caused both employers and employees to reimagine the future of remote work. Before, working from home might
There is no doubt about it; the past few years have been a riveting time for small businesses. Reports show that small business formation had
Success in any profession, but certainly in the legal field, can be a double-edged sword. If you do your job well, your revenue and reputation
Contrary to popular belief, virtual receptionists aren’t just for medical or legal offices. Businesses of all types have been working with them for many years,
Two of the most common challenges that businesses face, regardless of the industry they’re in, is improving customer service and maintaining a great reputation. Today’s
Does your company’s phone ring all day long, or even all night as well? It’s not easy keeping up with a constantly ringing phone when
Outsourcing call management and customer service is extremely common among large corporations as well as a growing number of small businesses and startups. More than
Whether you’re switching to a new answering service in 2022, or partnering with one for the first time, you may have some questions about how
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