Looking For Something?
How a Virtual Receptionist Differs from an Automated Phone Service
When you work with a typical call answering service, you have two main options: an automated phone system or a virtual receptionist. Below we will discuss the similarities and differences between the two and [...]
Virtual Receptionist Services vs. Automated Answering Services
An answering service is a company that manages phone calls on behalf of another business. Although the definition is simple enough, there are different types of answering services. Virtual receptionist services are not the [...]
4 Ways to Deliver More Personalized Customer Service
Today's consumers are accustomed to being surrounded by extreme personalization every day. Their Netflix account suggests shows they might enjoy based on what they’ve previously watched. Their social media feed shows ads of products [...]
What Type of Answering Service is Best for My Business?
In this modern age, technology has never been more abundant. It has enabled businesses to serve more customers worldwide and to improve the quality of their products and services. It has also raised customer [...]
Answering Service Care vs. Other Answering Services
When shopping around for the best answering service, a top priority should be to select a provider that treats incoming calls from your customers with respect and professionalism. There are many answering service companies [...]
Why Do I Need a Holiday Answering Service?
The holidays are a time of celebration- good food, parties, gift-giving, and family gatherings- but for many business owners, they can also be a time of pandemonium and stress. To take some of the [...]
3 Benefits of a HVAC Answering Service
Almost everyone has experienced living or working in a place where the air conditioner or heat has broken at some point. HVAC technicians are no stranger to incoming calls (sometimes at odd hours) from [...]
5 Things a Real Estate Answering Service Offers Your Callers
Buying or selling a home is a big deal for most people, and it can be scary and overwhelming at times. Home buyers and sellers count on real estate agents to guide them through [...]