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Phone Answering Service FAQ’s (and Answers)

February 12th, 2020|

Phone Answering Service FAQ’s (and Answers) When your business’ phone is ringing faster than you and your staff can answer it, it’s vital to take action to avoid lost sales and opportunities. You can [...]

What Does A Telephone Answering Service Do?

February 5th, 2020|

What can a telephone answering service do for your business? Defined as “a service that can manage both inbound and outbound business communications,” telephone answering services can help businesses of all types and sizes [...]

5 Ways to Calm Down an Irate Caller

January 29th, 2020|

Trying to calm down an angry caller can be a frustrating and tricky task. You want to ensure you are saying the right things and leaving that interaction with a satisfied customer that will [...]

What is a Virtual Receptionist?

January 23rd, 2020|

Karen arrives to work at the office. She makes a call to one of her clients to provide him with his reminders for the day, per his request. Karen then starts taking inbound calls. [...]

What is the Best Answering Service?

January 8th, 2020|

If your business’ phone rings off the hook and calls are going unanswered, an answering service can be an important, money-saving solution. Answering services are certainly not free, but having a live agent handle [...]

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