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Phone Answering Service FAQ’s (and Answers)
Phone Answering Service FAQ’s (and Answers) When your business’ phone is ringing faster than you and your staff can answer it, it’s vital to take action to avoid lost sales and opportunities. You can [...]
What Does A Telephone Answering Service Do?
What can a telephone answering service do for your business? Defined as “a service that can manage both inbound and outbound business communications,” telephone answering services can help businesses of all types and sizes [...]
5 Ways to Calm Down an Irate Caller
Trying to calm down an angry caller can be a frustrating and tricky task. You want to ensure you are saying the right things and leaving that interaction with a satisfied customer that will [...]
What is a Virtual Receptionist?
Karen arrives to work at the office. She makes a call to one of her clients to provide him with his reminders for the day, per his request. Karen then starts taking inbound calls. [...]
Bad Habits That May Be Lowering Your Team’s Productivity
Identifying habits that may be lowering your team’s productivity is critical due to the economic effect it can have on your business. Corrective action to remedy these bad habits must be swift and effective [...]
What is the Best Answering Service?
If your business’ phone rings off the hook and calls are going unanswered, an answering service can be an important, money-saving solution. Answering services are certainly not free, but having a live agent handle [...]
Does My Business Need a Bilingual Answering Service?
In today’s global markets, it is more important than ever to be able to service customers of all ages and backgrounds. Although your business likely receives calls from customers with a variety of different [...]
Answering Service Care’s New Mobile App is Live in the App Store and Google Play
In the last decade, cell phones have come a long way. Gone are the days where phones are simply used for making calls. Smartphones today are used for everything from paying bills, to running [...]
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