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How Much Does an Answering Service Cost?
Any time a business owner considers outsourcing to an answering service, one of the first considerations that comes to mind is the price. Although an answering service can initially seem like an additional cost, [...]
How Does an Answering Service Work?
If you are looking for an answering service company to handle your customer communications, schedule appointments and help with other tasks, you may be wondering how exactly how it works. Here, we explain what an [...]
How Much Does a Medical Answering Service Cost?
As a medical or healthcare professional, chances are that your phones ring all day long, including during non-business hours. Keeping up with a high call volume around the clock can be challenging, and a constantly [...]
What is a HIPAA Compliant Answering Service?
One thing that every successful medical office has in common is a high volume of phone calls that come in at all hours. No matter how many employees you have answering your phones, it [...]
Your Callers Want to Speak with a Real Person. Here’s Why!
In today’s digital age, computers are everywhere. For some jobs they are extremely efficient, but acting as a virtual receptionist isn’t one of them. According to a PwG survey, 80% of respondents would prefer [...]
How to Prepare Your Small Business for a Hurricane
Image by David Mark from Pixabay Hurricane season officially kicked off on June 1, and homeowners are not the only ones who should be prepared for a storm. It is crucial for businesses of [...]
5 Ways to Calm Down an Angry Caller
Even the most successful businesses receive calls from unhappy customers from time to time. Instead of letting these calls get you down, look at them as a way to improve your company’s reputation by [...]
4 Ways an Answering Service Saves You Time and Money
When many business owners think of an answering service, their first thought is the initial cost. While this is a valid concern, it is important to consider the advantages of outsourcing to a call [...]
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