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New Phone Etiquette, Who This?
Answering Service Care was established in 1974. That year, President Richard Nixon resigned, Stephen King published his first novel, and Leonardo di Caprio was born. We’ve come a long way since then! (Maybe not [...]
Do I Need to Work with an Answering Service Company Near Me?
Is it necessary to work with an answering service company near me? When choosing an answering service company to work with, it is not necessary to partner with one that is based near your [...]
What do the Best Call Answering Services Offer Businesses?
How do the best call answering services add value to businesses? Call answering services can play a major role in the success of a business, so it's important to partner with the best. Here [...]
How do Telephone Answering Services Work?
How exactly does a telephone answering service work? Telephone answering services use call forwarding, and when activated, a business’ incoming calls are automatically sent to a live agent that works remotely. This way, instead [...]
What is a Bilingual Virtual Receptionist?
What exactly is a bilingual virtual receptionist? A bilingual virtual receptionist is a remote extension of a business’ staff that handles a variety of customer service-related tasks, from call management, to appointment setting, to [...]
Who Needs a HIPAA-Compliant Medical Answering Service?
What types of medical practices need a HIPAA-compliant answering service? Medical practices of all types are required by law to be HIPAA-compliant. This includes, but is not limited to, physicians, urgent care clinics, dentists, [...]
4 Ways Your Dental Office Can Benefit from a Medical Answering Service
How can a dental office benefit from a medical answering service? Dental offices can benefit from a medical answering service in a variety of ways, from increased customer satisfaction, to better protection of patient [...]
Phone Answering Service FAQ’s (and Answers)
Phone Answering Service FAQ’s (and Answers) When your business’ phone is ringing faster than you and your staff can answer it, it’s vital to take action to avoid lost sales and opportunities. You can [...]
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