What Do We Mean By Answering Service Integration?

Answering Service Integration

Your answering service does not operate on its own within your small business, healthcare practice or service operation.

No matter what your communication needs and habits are, we are here to make you’re you achieve true integration with your answering service. The result?Greater efficiency, freed-up valuable resources, a streamlined operation…and so much more.

No matter what your role within the business or practice you work for, you’re probably dealing with all types of technology and tech tools, from the telephone to your computer network to your messages to all other aspects of your daily operations.

In our effort to integrate it all, we’re working hard to put it all together for our answering service clients of all sizes.

What is API?

API, short for Application Programming Interface, is IT-speak for various internal capabilities that allow our servers to more easily and directly speak to yours. As a result, processes that may have previously been tedious, time-consuming and/or expensive for you and your team to complete may now be more cost-effective, streamlined and automatic. Integrating more seamlessly with our backend means that life can be simpler and more efficient for your organization. It’s a win-win!

Answering Service Integration
Answering Service Integration

This kind of answering service integration provides benefits including these:

  • Eliminating the need for unnecessary data entry
  • Making life easier for you and your staff
  • Increasing efficiency
  • Streamlining many related operations
  • Working seamlessly with your existing tools such as Google Calendar and Acuity appointment scheduling
  • Freeing up time to focus on higher-value activities
  • Allowing you to allocate resources more cost- and time-effectively
  • Creating a secure, tokenized and, if applicable, HIPAA-compliant environment

What Kinds Of Businesses Need Answering Service Integration?

We have found that integration can be more customized and focused on your industry or business type, and that it works best for insurance companies, appointment-based service businesses, medical and healthcare practices, tech support companies and any company that uses a CRM (Customer Relationship Management system, such as our web to lead tool using Salesforce.

At Answering Service Care, our goal is to make your business—and your phones—work for you, for your staff and for your callers in the best way possible.

That’s why we’re working toward true integration with your answering service. Want to talk more about how we can make things run more smoothly, efficiently and easily? Let’s talk integration! Call Answering Service Care at 800.430.6511 today to learn more about how we can help you.

We Love Our Happy Clients!

Very nice answering service. The people are very professional and precise. I definitely recommend.
Donna C

Answering Service Care…..why did we not sign up sooner? We have now been with them for a few weeks and knowing that our patients are being taken care of (when we are not there to answer the phones)….just like we take care of them…is so nice. I had a brand new emergency patient’s daughter remark about our answering service….how they even remembered the next day about the pain her Mom had been in…and how is she feeling! I love these people…if they were near where we are…I’d bake them cookies and take them into them!

Heather Y

We used Answering Service Care to handle incoming calls both during business hours and after business hours for our small cleaning service. This company was very professional and offered competitive rates for the services they were providing. If you are looking for an answering service for your business, I would highly recommend considering Answering Service Care to service your needs.

Gary M

Great answering service. I 100% recommend them. A long time client called in and recognized how enthusiastic and professional we were on the phone since hiring answering service care.

Christopher T.