Accounting Answering Service

Many accounting firms don’t have a need for a lobby or a receptionist. If your office is in this situation, an answering service can act as your telephone operator and receptionist at the same time. Having a service that answers calls and sends you the messages immediately gives you the option to return calls at your leisure or right away, depending on the nature of the message.You can choose to have your answering service take all your calls or set your phone to ring a set number of times before the service takes over. If you choose to use our service for call routing, a friendly operator will pick up every call that comes through your main number, then help the caller connect with the person they need to reach.

Appointment setting is vital to the health of your business, but if you’re always having to stop what you’re doing to answer the phone it can also destroy your concentration. Instead of hopping up to get the phone, or worse, letting callers go to your voicemail, you can put your accounting answering service to work setting appointments for you, based on a calendar you define.  Maintaining your concentration, whether you’re introducing yourself to a new client or reconciling accounts, means fewer mistakes and far more efficient handling in any situation.

You know better than most that every business needs a disaster plan in place. Instead of relying on a company you’ve only spoken to once, you should ask your answering service about disaster recovery. They’ll help you create a plan that will keep your clients up to date about your recovery process and give you a way to keep in touch, even if the phones are down or the lights are out.The best answering services have redundancy built into their systems so that they can keep you running even if they’re experiencing their own disasters.