Professional Operator Training Program
At Answering Service Care, our team of operators is not only professional and friendly, but each and every agent is highly trained in a rigorous program that starts well before s/he answers the first phone call.
An industry-leading professional operator training program. Our onsite answering service agent training program focuses on customer service skills, operating our internal and keyboard systems, learning about different clients and their businesses and practicing in real-life call scenarios on live calls. Our trainers and managers are also on hand for the entirety of the training to offer tips, advice, insight and guidance to every new agent.
The training never stops.
Once a new answering service professional is on the floor and in action, the training continues more than ever. From small-group sessions to Q&As to role-playing to one-on-one feedback from experienced trainers, our team is learning, focusing and improving every day, without exception.
Training that works. We know from our answering service operators that their agent training is the best training they’ve ever experienced – because they tell us so! We also know ours is a more extensive and comprehensive training program than others in the answering service industry…and it shows.
Let us show you just how well trained we are. Contact us to start service today!
Give Our Virtual Receptionists A Try!
We can make your customer service dreams a customer service reality with a virtual receptionist from Answering Service Care. Contact us today via email or telephone at (800) 430-6511 to learn how we can help your business do more with less.
We Love Our Happy Clients!
Very nice answering service. The people are very professional and precise. I definitely recommend.
Answering Service Care…..why did we not sign up sooner? We have now been with them for a few weeks and knowing that our patients are being taken care of (when we are not there to answer the phones)….just like we take care of them…is so nice. I had a brand new emergency patient’s daughter remark about our answering service….how they even remembered the next day about the pain her Mom had been in…and how is she feeling! I love these people…if they were near where we are…I’d bake them cookies and take them into them!
We used Answering Service Care to handle incoming calls both during business hours and after business hours for our small cleaning service. This company was very professional and offered competitive rates for the services they were providing. If you are looking for an answering service for your business, I would highly recommend considering Answering Service Care to service your needs.
Great answering service. I 100% recommend them. A long time client called in and recognized how enthusiastic and professional we were on the phone since hiring answering service care.