Monthly Archives: May 2018

3 Ways An Emergency Answering Service Is Great Customer Service

You want to give your customers the very best customer service you can, of course you do. But you also have to go home at some point and you simply can’t afford to have a full staff manning the phones all night long. The voicemail system you have set up doesn’t seem to be [...]

3 Ways An Emergency Answering Service Is Great Customer Service

How A HIPAA-Compliant Answering Service Can Improve Patient Care

Your patients may be like family, and when they’re in need, you want nothing more than to make things better. Unfortunately, you have a big family and the sheer number of patients in your care make it really difficult to ensure that each of them gets the perfect patient care that they deserve. You and [...]

How A HIPAA-Compliant Answering Service Can Improve Patient Care

4 Ways To Set Up Your Remote Office Space For Success

For many people, telecommuting is the ultimate dream working situation. No more long commutes in slow traffic, no more office politics, just busy days in a home office in your sweatpants. The reality of working in a remote office space is often pretty far from what you might imagine, but you can find real [...]

4 Ways To Set Up Your Remote Office Space For Success

The True Value Of A Follow Me Number

When you’re out of the office, what happens to the calls that come in? Do they just go to voicemail and you hope the callers are willing to leave a message (hint: over half of them won’t)? If your business is one of the many that have calls redirected to an answering service, you [...]

The True Value Of A Follow Me Number

3 Questions To Ask When Hiring A Nurse Triage Answering Service

Medical offices like yours require many vital moving parts in order to deliver a complete patient experience. From the front desk employees who receive in-office patients to physician assistants, nurses and doctors, it’s all a carefully choreographed movement of gears during business hours. But what happens after hours? For many medical offices, the phones [...]

3 Questions To Ask When Hiring A Nurse Triage Answering Service

Focus On Families’ Needs

Focus On Families’ Needs First with a Funeral Answering Service Running your funeral home can be demanding, asking you to care for clients, vendors, friends of the deceased, the community and anyone else who might wander through all at the same time. It can be difficult to find a way to focus on families’ [...]

Focus On Families’ Needs