No matter what kind of business you run or what your size, you need to have a phone-answering strategy that is friendly, professional, helpful and efficient – all at once. Some answering services (such as ours) will work closely with…
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Monthly Archives: August 2014
Q&A With….Patricia Vanderbilt
This month we sat down with Patricia Vanderbilt, a remote Customer Service Representative based in Pennsylvania. How long have you been a remote Customer Service Representative with Answering Service Care? I started with the company in November, 2011 as a…
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What Are The Perks Of Being A Remote Agent?
In the world of professional telephone answering services, many operators work as remote agents. This means that these professionals serve callers and answer phones from remote, offsite locations – usually from their own homes. Why be a remote agent? Remote…
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Answering Service Insider: What is a Remote Agent?
As one of the premier answering services in the U.S. (did we also mention award-winning?) we get this question a lot: What is a Remote Agent? When it comes to answering services, a remote agent is one who works offsite…
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What is Follow Me?
Did you know there’s a better way to make sure that important callers get a hold of you? Instead of playing phone tag with your callers, you can try “Follow Me.” What is Follow Me? We get that question a…
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What Is Call Patching?
Call patching is a basic, but essential, service that you should look for if you’re considering answering services for your business. While answering services can provide a number of different options for business needs, call patching is important if you…
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Do You Also Need Secure Messaging with Your Answering Services?
Answering services can fill a variety of important needs in your growing business. They can free up your office staff to focus on the work of growing your business. They can help you extend your business hours to 24/7 without…
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