Monthly Archives: February 2013

Our Team: Cynthia Mitchell

It’s Been Twenty Years But It Doesn't Even Feel Like It! During the summer of 1992 my family and I relocated to South Florida from New York. Adjusting to the climate and environment of South Florida was not easy for me, however, I decided I would try to adapt. A few months later in [...]

Our Team: Cynthia Mitchell

Answering Service Culture Shock

The First Acquisition Following my father's footsteps, it was time to pursue growth through acquisition. I knew from my father's experience that when you buy a business it is not a good idea to make changes, at least not for a while. Give yourself time to get to know everyone. There will be plenty of [...]

Answering Service Culture Shock

How Important is Your Name?

So, tell me, What’s In A Name? Does it matter if your receptionist at the telephone answering service says your name correctly? It sure matters to me. My name is “Shooster” not Shooter, Shot-ster, or Shoo-sir. From a business perspective, branding of your company name, I believe you would agree, is one of your [...]

How Important is Your Name?

A Little Extra Help, The Beauties of Outsourcing

Is your company wasting precious resources answering the telephone? As a business person, you want to focus on key success factors that most directly affect profitability. Anything that distracts from those core functions can drain off your profits. Don’t feel remorse; outsource! Let Answering Service Care handle one of those less productive functions – phone [...]

A Little Extra Help, The Beauties of Outsourcing

Efficiency and Cost-Effectiveness

Oooonnnne ringy-dingy. Twwwwoooo ringy-dingy. . . . Times have changed since the days of Ernestine, your friendly – if quirky – neighborhood telephone operator. These days, you just can’t run a top-quality answering service at such a slow and ponderous pace. As always, Answering Service Care has kept up with the times. We used to [...]

Efficiency and Cost-Effectiveness

Using Answering Services to ease Disaster Recovery

When disaster strikes, you need to be able to depend on your phone for communication.  Whether you serve patients, clients or customers, they will be relieved to know that you were prepared enough to employ a professional phone system in case of emergency.  Our base routing system ensures that your caller’s message is relayed as quickly [...]

Using Answering Services to ease Disaster Recovery

How to Choose an Answering Service Company

Each company has their own needs and wants when it comes to choosing an Answering Service.  We have identified, over our 37 years in business, the major areas businesses ask about when in the selection phase of choosing an Answering Service and we would like to share our knowledge with you. First and foremost, business [...]

How to Choose an Answering Service Company

The Day After

Dorothy Shooster During the early days of our company, we were viewed by many as the ‘underdog’. “They are new” people would say, but they can not say that now, we out lived many of them... The day after my husband Herman and I acquired the telephone answering service, I walked into the [...]

The Day After