Answering Service

Austin

Austin TX Business Answering Service

Austin, Lakeway, Bee Cave, and Sunset Valley, Texas enterprises value the experience Answering Service Care has accumulated over the last 35 years across a wide variety of industries. Our services without question encompass the most cost effective method for small businesses to manage their most valuable asset, customers, clients, and patients. We have one of the highest staff retention rates in the industry, and a professional, courteous, and well-trained staff. Your company can benefit from the consistent and effective telephone customer service that Austin businesses and consumers appreciate.

Named after Stephen F. Austin, Austin became the capital for the Republic of Texas. The University of Texas opened in 1883; and, starting in late 1940’s, the town began developing a reputation as a technology center, which continues to this day. The city’s economic base has evolved to include a variety of business headquarters, biotech firms, and pharmaceutical firms. Health services and professional and business service companies also contribute heavily to the local economy. Our Texas answering service specializes in working with people, which constitutes the heart of any service-oriented business.

Answering Service Care has proprietary state-of-the art telephone technology that allows our representatives to load your company’s information and answer your calls on the first ring. Numerous studies have shown that customers appreciate speaking a live receptionist when they call your business or office. The research also states that if someone calls your office for the first time and receive your voice mail, 70 percent of the callers will not leave a message. The caller will call your competitor. The potential dollars loss could mean the difference between showing a profit or loss on your balance sheet.

Whether you operate a company in Austin or in the surrounding communities of Rollingwood , The Hills or West Lake Hills, Answering Service Care has a plan that can help you succeed. For a portion of what you may spend on answering your phones in-house, you can the advantages of a high-performance customer service department without the expenses. We offer only the services you need to fit your operations, including live representatives, bilingual phone agents, appointment scheduling, and call forwarding. In addition, we can set up your operations with Interactive Voice Response or a virtual office solution and free local and 800 toll-free numbers.

In a booming economy or a slow business climate, Austin businessmen and businesswomen understand the need to service patients, clients and customers. Do not compromise your customer service when you can choose the best representatives and technology in the answering service industry. Answering Service Care can answer your phones evenings, week-ends or 24×7. If you have question about our ability to help your company, contact us to discuss how we can customize a plan for your operation.