The history of Answering Service Care is fun and friendly – much like our service. Our founder, Herman Shooster, began working at the age of 12 pumping gas at his father’s gas station in Chester, Pennsylvania. Herman honorably served as a medic in the Pacific during World War II. After the war ended, Herman earned a B.A. in Marketing from Temple University. He was an entrepreneur ever since– and it was this entrepreneurial spirit that launched his legacy in the answering service industry.
But Herman’s business story didn’t begin with answering service. Long before anyone ever heard of McDonalds, Herman’s dad and brothers built a fast food restaurant. (If only they had thought franchising!) Then they expanded it into a drive-in restaurant, complete with a dance floor and radio station and live music, like the movie “Grease” come to life. In fact, Shooster’s was one of the original “birth places” or rock and roll. Remember the hit song “Rock Around the Clock” by Bill Haley and the Comets? Bill Haley was a regular gig at Shooster’s restaurant. Eventually, the State of Pennsylvania purchased the restaurant and used the land to build the Commodore Barry Bridge, across from the Delaware River.
So, how does a rock-loving restaurant owner make the leap into owning an answering service company? In 1974, Herman Shooster moved to Florida with his wife and four children, where he acquired a Telephone Answering Service business named Ding-A-Ling Answering Service. Ding-A-Ling Answering Service was a great company for folks who sought a more personal, casual experience. Over time, the business grew into several divisions. These answering service divisions include Global Response, which provides call center services and fulfillment, and our award winning telephone answering service company: Answering Service Care.
Today all four children Frank, Michael, Stephen and Wendy are partners and work together in the business with their dad. At Answering Service Care, we still maintain the warm, friendly and jovial disposition of Ding-A-Ling Telephone Answering Service, marketed under the name Answering Service Care. With the addition of advanced and innovative Telephone Answering Services, Ding-A-Ling is still alive and kicking – and able meets the needs of the most demanding and sophisticated companies. Today, Global Response is one of the nation’s premiere Contact Centers and Fulfillment companies, serving America’s most prestigious brands.
Our telephone answering service provides businesses with well-trained, friendly and competent customer service representatives that help businesses of all sizes improve their customer relations and manage their call answering needs. We offer telephone answering services including medical answering services, legal answering service, real estate answering service and bilingual answering service options.