Answering Service

Providence

Providence, RI Answering Service

Answering Service Care has a history of working with business enterprises located in the Providence, Cranston and Johnston, Rhode Island, which service e one of the largest metropolitan populations in the United States – 1,600,856 and includes parts of Massachusetts. With a very challenging economic climate, professional trades sales construction and service enterprises need top-quality customer service, especially telephone communications to compete effectively. Our family-owned and operated firm understands what it takes to survive and thrive regardless of the business environment; we have continually grown our firm into the premier Rhode Island answering service company in the nation.

Providence, RI has the distinction of becoming one of the very first cities in colonial America. The state capital also has the most residents –179, 829. Sitting at the mouth of the Providence River and the head of Narragansett Bay, Roger William established the city in 1636. Providence became one of the country’s first industrialized cities. By the 1830’s, the city earned a reputation for it manufacturing industries, including jewelry, textiles, machinery, metals and silver. Although Providence’s manufacturing base has fallen off significantly, but the city still has a significant jewelry and silverware commercial base. Finance, health care and services, which are among Answering Service Care traditional clients, also have a major impact on the economy.

Answering Service Care has developed answering service systems for companies from nearly every sector from live operators to a complete virtual office setup. When you sign up for our live operator services, we immediately assign a Customer Care Team to your account. These “real people” learn the dynamics of your operations. This approach also allows team members to create a warm personable, but professional relationship with your customers. Callers will actually believe the staff sits right outside your office door. You can choose a single receptionist or a team our well-trained operators. We also have innovative communication solutions that enhance customer interaction even more, including:

  • Message Relay
  • Call Recording
  • Free Local Number
  • Free Toll-Free Number
  • Bi-lingual Operator
  • Emergency Dispatch Services

Companies that have live enthusiastic and helpful representatives servicing their callers often move to the head of the class.

We can customize our service according to the needs of your operation. Whether you need support during even hours, weekends or 24/7, 365 days a year, Answering Service Care has a low-cost solution available for you. We have become the premier answering service company in the nation by using the old-fashion approach of warm personal service with a blend of the best technology available.

Contact Answering Service Care to learn how we can fashion a seamless solution that will help you expand your base of customers, clients or patients. In addition, this same quality of telephone service could help you increase your customer retention rate. Call Now! Discuss with an Answering Service Care agent how you can get started on the road to dominating your competition in the Providence, Rhode Island marketplace.