Live Answering Service Wayne, NJ
Located in Passaic County slightly north and west of Paterson is the city of Wayne, NJ and its roughly 55,000 residents. Wayne has long been known as a major retail hub in the region as well as the home of the High Mountain Park preserve and William Paterson University. So in addition to their solid retail economic base, education and tourism contribute to the Wayne economy.
The city of Wayne’s origins date back to the late 17th century and because it grew up along the banks of the Passaic River, it was situated on an established trade route. Being in close proximity to its surrounding cities and suburbs, the Wayne business district has done quite well overall considering the current state of the US economy. Ironically, just over 20% of Wayne’s employed residents commute out of the city to their jobs.
A New Jersey answering service can help improve your business
Any smart business owner knows that staying in business is not just about sales and profits. It’s about customer service and meeting the needs of those customers as well as generating leads for new business. One of the best ways that you can improve your customer service levels and your sales is by using a Wayne live answering service. In today’s economy, the greatest disservice you can do to any client or customer is not being available whenever they need you, no matter what time of day or night it is.
Answering Service Care is a feature-rich, full-service company that offers the widest array of business services and solutions anywhere in the US. We are family owned and operated and have been assisting business owners with their needs since 1974. Imagine having your own virtual office that will provide you and your business with the following benefits:
- cutting-edge technology and constantly upgrading our many services means that you can provide your clients or customers with a cost-effective, high quality level of service
- our highly skilled and trained professionals can assist other departments within your company such as sales, order processing, and distribution
- we can provide you with eCommerce solutions that are second to none and will enhance your website operations if you have taken your business online
- Most importantly, you’ll never miss another incoming call and there will be live operators to answer those calls 24 hours a day, 7 days a week, holidays and weekends included
Remember that the last thing today’s consumer wants to encounter is not being able to reach a customer service representative or salesperson when they have issues of this nature and need help with their problems.
Why should you choose Answering Service Care?
To answer that question, we would have to say that the value of our company stems from the amount of services and business solutions that we can provide you with as well as the years of experience we have had. We have been family owned and operated since 1974 and treat our clients like they are family member. We also realize that if you’re not successful in your business endeavors, then we haven’t been successful helping you either.
The following is a list of the services that Answering Service Care can provide you with when you implement a live answering service in Wayne, NJ:
- 24/7/365 coverage including holidays and weekends
- call center capabilities which will help you in the areas of customer service whether it is via e-mail, an internet chat, or taking to a live person) as well as sales lead generation, and other telemarketing needs
- eCommerce solutions for your website such as e-mail management, internet chat support, lead generation, and order processing
- fax to e-mail applications that enable you to forward the document to the applicable department or so you can print them out yourself
- fulfillment services that will meet your distribution, returns management, and warehousing needs
- IVR (interactive voice response) which enables your clients or customers to quickly and easily be directed to the applicable department where they will be assisted by live operators any day of the year.