Answering Service

Hackensack

Hackensack New Jersey Answering Service

The county seat of Bergen County, NJ is the city of Hackensack and is also considered a New York City “inner-ring” suburb. As of 2009, estimates place the population of the city at nearly 43,000 residents. The city is well known for its numerous diverse neighborhoods and uses of land that exist in close proximity to one another. Up until 1921, Hackensack was known as New Barbadoes Township. Interestingly enough, over 21% of the population is comprised of residents with either Irish or Italian ancestry. Local businesses can certainly benefit from a live answering service Hackensack to keep a quality customer service.

From a positive economic standpoint, the city’s unemployment rate is roughly 3% lower than national average which is not surprising considering that the working population increases over 38% every day because of people who commute into the city to attend their jobs. Additionally, the median household income rose from just under $50,000 per year to nearly $63,000 between 2000 and 2008. These statistics could easily be attributed to the commuting factor as well as the lower unemployment percentage. However, there are other factors that have come into play.

Adapting to the competition and the current state of the economy

One of things that a number of family-owned, smaller businesses have done in order to keep pace with the competition and adjust to the unstable economic picture since the 4th quarter of 2008 is to employ the services of a live New Jersey answering service in Hackensack. Our company, Answering Service Care, is a live answering service company that has been assisting these businesses for nearly 40 years so that they do not struggle with the economy and can keep operating as they always had before.

We have been providing the most cost-effective and highest quality live answering services and business operations solutions so that smaller businesses never miss a bit. As a business owner, you are well aware of the importance of never missing an appointment with a client or customer as well as any of their phone calls. And that is exactly where Answering Service Care excels and can assist you. Our state-of-the-art live answering service technology enables you to have a virtual office so that you can assist all of your clients or customers for a fraction of the cost of hiring a full-time receptionist.

Feature-rich services and business solutions

All of our Hackensack live answering services and other business solutions are feature-rich and can be customized to facilitate your specific business needs. They can easily be set up and integrated into your current computer system as well as your current customer service and sales operations efficiently and quickly. We are dedicated to the success of your business as if it were our own so you can be assured that you will be assisted every step of the way from the time your live answering service in Hackensack is set up.

You’ll never miss another important appointment or phone call while improving your sales and profitability at the same time. But we can help you in so many other operational areas such as the following:
call center operations – these are never outsourced to a company that operates on foreign soil. We have always been a US-based company and always will be.

eCommerce solutions for your website – if you have recently taken your business to the internet, we can assist you there with the numerous eCommerce solutions we have to offer including the following:

  • e-mail and lead management
  • internet chat support for customer service purposes
  • hosting and website development
  • order processing

fulfillment services – cost-effective product distribution and warehousing methods

interactive voice response (IVR) capabilities – a computerized phone system that will immediately direct your clients or customers to the appropriate department based on their menu selection

Please feel free to call the toll-free phone number listed at the top of the page if you are interested in setting up a live answering service in Hackensack or need further information about our broad range of services and business solutions that we currently offer.