Answering Service

Troy

Troy Michigan Answering Service

The city of Troy, Michigan is located in Oakland County and is one of Detroit’s major suburbs and is the 12th largest city in the state with its 80,000 plus residents. It was recently ranked among the top 25 “Best Places to Live in the US” and was also named the 5th safest city in the country. Those rankings were based on the following criteria:

  • economic strength
  • housing
  • quality of education
  • recreational opportunities

Additionally, Troy ranked as the 4th most affordable city in the US to live in 2008. When you take the 4 factors above into consideration, it is no surprise that the city does so well economically and has a thriving business community compared to other Detroit suburbs.

The two industries that contribute the most to Troy’s economic base are the automotive industry and the banking/financial sector. It is also the home of several major companies and corporations. For all practical purposes, the business community in Troy is popular with the locals as well as those in surrounding cities and townships. The retail sector of the city has continued to benefit from this despite how unstable the US economy has gotten over the past 2 years.

An Michigan answering service is a solution

What many businesses do not realize is the value of employing a live answering service in Troy in order to better serve their clients or customers. One of the key factors that US consumers get annoyed with is not having their calls answered by a live person when they are attempting to contact a business. Imagine what a benefit it would be if you knew that your clients or customers were being handled around the clock including after regular business hours, on holidays, and weekends.

If you have not thought about the benefits of having a Troy live answering service provided by Answering Service Care, here are some key considerations:

You no longer need to consider outsourcing your call center workload because we are an American company that operates nationwide. No client or customer in the US appreciates being transferred to a call center located on foreign soil and they are reluctant to conduct their business with a company that employs this technique.

Answering Service Care has over 3 decades of experience and a solid track record of customer satisfaction to back that up. You will be able to take advantage or our experience when you set up your live answering service in Troy.

We provide live operators 24 hours a day, 7 days a week to handle your telephone workload which means that your client’s or customer’s customer service, sales, or tech support issues are always going to be taken care of no matter when they call your company – holidays and weekends included.

In addition to the above, Answering Service Care can set up a Troy live answering service with the following features as well:

  • Call center capabilities
  • Disaster recovery
  • eCommerce capabilities to enhance your website operations
  • Fax to e-mail services
  • Fulfillment services
  • IVR or Interactive Voice Response systems

The key factor that you want to consider when you are thinking about using a Troy live answering service provided by Answering Service Care, you will be providing your clients or customers with the primary thing that they are looking for when they contact your company – instant gratification. So you have no reason to risk losing potential sales anymore by missing important phone calls.

Most importantly, Answering Service Care can provide your company with live operators at a fraction of the cost involved by hiring in-house receptionists. Additionally, having a live answering service in Troy enables you to keep up with your competitors, maybe even stay a step ahead of them.

For more information regarding Answering Service Care, our services, and the business solutions we can provide you with, as well as implementing a live answering service in Troy, please contact us at the toll-free phone number above.