Answering Service

Pontiac

Pontiac Michigan Answering Service

Although the city of Pontiac is considered as one of Detroit’s “satellite” cities, it is located in Oakland County and is surrounded by some very affluent communities, the consumers of which have all contributed to the city’s economic base. Two of the other key contributing factors included the different General Motors plants in the area and the Pontiac Silverdome, the home of the NFL’s Detroit Lions up until 2002 when they moved to a new location in Detroit.

Because of the availability of so many natural resources in the area, Pontiac experienced some serious economic growth beginning in the 1930’s and continuing through the Baby Boomer years of the 1950’s. Interestingly enough, when the economic downturn occurred after this period, they managed to weather that storm by implementing urban renewal measures in order to keep the city’s business community going and staying economically sound in the process.

With the economic downturn the US has experienced over the past 2 years, it is no wonder that so many companies have turned to using certain helpful tools and other business solutions. One of those tools is the use of a live Michigan answering service in Pontiac in order to improve their customer service and tech support levels. If you’ve been thinking about using a Pontiac live answering service, consider the following benefits of using one:

  • You’ll never miss an important phone call because you will have 24x7x365 coverage after regular business hours, during the holidays, and even on weekends
  • You won’t need to outsource your call center operations to a foreign company which US consumers don’t appreciate anyway
  • Our company has over 30 years of experience in the answering service business and have provide companies with a variety of services and other business solutions nationwide

Answering Service Care has been a family owned and operated company since the very beginning in 1974. We have enabled numerous companies to expand their operations out of their local business communities so that they were better able to serve clients or customers on a regional and national basis. We can customize a Pontiac live answering service that facilitates the needs of your clients or customers and targets the specific needs of your business as well.

In addition to the benefits listed above, Answering Service Care can provide you with the following services with a live answering service in Pontiac:
Call center capabilities – you can provide your clients or customers with superior customer service and tech support levels so that you don’t have to outsource your call center to a foreign country.

Disaster recovery – whether you’re in the disaster recovery or emergency service industries, you will be able to rely on Answering Service Care to provide your clients or customers with the immediate attention they need.

eCommerce solutions – enables you to provide clients or customers with numerous sales solutions and can help you develop more business and profitability in the process where your website is concerned.

Fax to e-mail applications – receive faxes and send them from your company’s e-mail when you use our Pontiac live answering service. Additionally, you will be able to either forward these faxes to the appropriate department or print them out.

Fulfillment services – provides your company with some very cost-effective and simpler distribution concepts for your company such as order processing, returns management, and warehousing.

Interactive Voice Response (IVR) – a computerized system for your clients or customers that enables them to select the customer service or sales option they are searching for using a simple voice menu. Once their selection has been made, they will immediately be directed to a live operator who can assist them.

For more information regarding Answering Service Care, our services, and the business solutions we can provide you with, as well as implementing a live answering service in Pontiac, please contact us at the toll-free phone number above.