Answering Service

Grand Rapids

Grand Rapids Michigan Answering Service

Situated in Kent County on the Grand River 30 miles from Lake Michigan is the city of Grand Rapids. It has been nicknamed the “Furniture City” because of what a significant role it once played in the furniture industry. Today, the city and its surrounding communities have become much more economically diverse. Key industries that are doing well in the greater Grand Rapids area include the automotive, consumer goods manufacturing, and healthcare industries. All of these contribute heavily to the area’s economy.

Secondary factors that are contributing to the economy include the cultural and entertainment arts, media, sports, and tourism industries. Although Grand Rapids was long considered a manufacturing hub for the automotive and furniture industries, these have declined and the above industries are currently driving the city’s economy. In any event, the economy of the area is doing surprisingly well considering the overall US economic picture and the volatility of the markets.

Business solutions that enable you to expand and grow

One of the primary business solutions that have enhanced the expansion and growth of the city’s numerous companies today is a live Michigan answering service in Grand Rapids. There are a number of reasons for employing a Grand Rapids live answering service but the primary ones are better customer service and better tech support. Nothing annoys clients or customers more than a phone call that goes unanswered or is sent directly to an automated voice mail system.

You are not only cheating your current and potential customers out of the service they deserve, you are shooting yourself in the foot where gaining new sales and more profitability are concerned. And that just doesn’t make any sense. Answering Service Care has been around over 3 decades helping businesses just like yours to solve their issues as well as enhancing their sales and profitability levels. We can provide you with a live answering service in Grand Rapids that will ensure that your clients or customers are well cared for and satisfied no matter what the issue is.

Why choose Answering Service Care

There are numerous reasons why Answering Service Care can enable you to implement a Grand Rapids live answering service that is cost-effective and highly efficient where serving your clients or customers is concerned:

Your phones are answered by live operators 24 hours a day, 7 days a week meaning that your client’s or customer’s sales and/or service issues are going to be taken care of no matter when they call your company – holidays and weekends included.

There is no longer a need to outsource your workload to a foreign company because we are an all-American concern located here in the US. Let’s be realistic, no client or customer in the US appreciates being transferred to a call center located on foreign soil.
We have over thirty years of answering service experience and a solid track record of customer satisfaction to back that up. Answering Service Care can pass that experience onto you when you set up your live answering service in Grand Rapids.

Other services that we can provide you with include:

  • Fax to e-mail
  • Interactive voice response (IVR)
  • Disaster recovery
  • Fulfillment services
  • Call center capabilities
  • eCommerce solutions

The key factor here is that when you have a Grand Rapids live answering service provided by Answering Service Care, you will be providing your clients or customers with the primary thing that they are looking for when they contact your company – instant gratification. So why risk losing potential sales and profitability when you don’t have to?

For more information regarding Answering Service Care, our services in Wyoming, Kentwood, Walker and east Grand Rapids and the business solutions we can provide you with, as well as implementing a live answering service in Grand Rapids, please contact us at the toll-free phone number above.