Clinton Township Michigan Answering Service
Clinton Township (a.k.a. the Charter Township of Clinton) is part of the greater Detroit metro area, located in Macomb County and has approximately 100,000 residents. As a result of being in proximity to the city of Detroit, Clinton Township’s economy has benefited from that city and all of the industry segments therein. Even with the overall US economy not being the prettiest of pictures and the ongoing market volatility in existence, Clinton Township’s business community continues to flourish.
There are numerous businesses in the city that have benefited and become successful because they have not only kept up with current market trends, but they have also taken advantage of certain business services and solutions that have helped to enhance their sales and profitability. One of these business solutions is implementing a live Michigan answering service in Clinton Township. This is one of the most effective ways that you can ensure that your clients or customers are being efficiently taken care of.
Answering Service Care services
For over 30 years, Answering Service Care has been helping businesses throughout the state of Michigan and the US to overcome the shortcomings of their companies by enhancing their sales and service levels. A Clinton Township live answering service set up by Answering Service Care will provide you with the following services:
Basic and advanced telephone answering services – never miss another phone call and provide your clients or customers with round-the-clock service and support. Your phones will always be answered and you will expand your business as a result with our affordable communications solutions. You basically have a virtual office that can service those clients or customers 24 hours a day, 7 days a week – even during holiday periods and on the weekends.
Fax to e-mail applications – you can receive and send faxes directly from your company e-mail. A few clicks of the mouse will enable you to open the fax like an attachment, view the document, and then either forward it to the appropriate department or print it out.
Interactive Voice Response or IVR – a state-of-the-art computerized phone system that enables your clients or customers to select the option they are searching for from a voice activated menu and then immediately directs them to a live operator to handle their issues.
Disaster recovery – with your own Clinton Township live answering service provided by Answering Service Care, you will be able to be there for your clients or customers when something goes wrong on their end. We can provide you with an emergency dispatch system that will provide immediate response to any disaster or emergency.
Fulfillment services – Answering Service Care can provide you with cost-effective product distribution solutions including the following:
- Order processing
- Returns Management
Call center capabilities – a dedicated and shared Clinton Township answering service solution that will provide you with a virtual call center so there is no need to outsource this function of your business to a foreign country to handle this operational aspect. Benefits of this service include:
- Chat customer services
- E-mail customer services
- Lead and sales generation
- Telemarketing sales capabilities
eCommerce solutions – electronic commerce solutions that will help you expand the reach of your business and make your company website more effective and efficient. These solutions include:
- applications customized to your eCommerce needs
- eCommerce shopping cart
- e-mail management
- improved website operation and support
- internet chat support
- internet hosting
- lead generation and management
- order processing
For more information regarding Answering Service Care, our services, and the business solutions we can provide you with, as well as implementing a live answering service in Clinton Township, please contact us at the toll-free phone number above.