Answering Service

Rockville

Rockville Maryland Answering Service

The 2nd largest incorporated area and the county seat of Montgomery County, Maryland is the city of Rockville. Although the 2010 US Census stats were not available, as of 2008, the city’s population was approaching 61,000 residents. Along with Bethesda and Gaithersburg, Rockville is situated at the heart of the I-270 Technology Corridor, a prolific economic contributor to all three of those cities. Numerous biotechnology and software companies call this area home as their corporate headquarters are located here.

As far as significant demographics goes, Rockville has grown over 31% since 2000 to nearly 61,000. Additionally, the average median household income was slightly over $68,000 in 2000 and as of 2009 it was over $93,500 annually. Interestingly enough, as of 2009, the state of Maryland’s average median household income was approaching $70,000 annually. As of January, 2011 the cost of living index was 118.3 which was above average (100 is the US average.

Professional, scientific, and technical services account for nearly 22% of Rockville’s workforce. In addition to the above, 22.7% of the work force in Rockville live and work in the city. Interestingly enough, the daytime working population increases over 36,500 or 77% due to employees and workers commuting into the city. So it would appear that based on the economic factors listed here that the city of Rockville has not suffered economically in the past decade.

Enabling better customer service

Talk with most small or large business owners today, retail, service-oriented, or otherwise about how they have been so successful and have kept their companies operating and most of them will probably tell you that the secret is realizing the value of customer service. These owners have most likely made customer service the core of their business operations and a key part of the company philosophy. However, if you are not taking care of your clientele or reaching out to your potential customers, you may be in for a struggle.

One of the primary ways that any business owner can improve their customer service levels is by implementing a live answering service in Rockville. There are numerous benefits to this besides just answering your phones around the clock. A Rockville answering service can help you grow your business and expand your reach locally, regionally, and even nationally if so desired. Your clients or customers will benefit as well and you will be able to enhance your company’s image in the process.

Consider Answering Service Care

As the premier live answering service in the US, our company has been assisting our clients nationwide for the past 37 years. Consider the following benefits that Answering Service Care can provide you with:

  • 24/7/365 phone coverage even on holidays and weekends
  • A live operator to assist your clients or customers around the clock
  • Appointment scheduling
  • Auto attendants that route your phone calls to the appropriate department
  • Call recording so that you can listen to every conversation verbatim
  • Free local phone numbers
  • Toll-free phone numbers for reaching the regional and national audience

Contact Answering Service Care today for more information at either the toll-free number 800.430.6511 or by visiting our e-mail contact page at Answering Service contact page.