Answering Service

Brockton

Brockton Massachusetts Answering Service

Answering Service Care offers the type of expertise and inexpensive telephone communication services that assist Brockton, Massachusetts professional and trades businesses stand out in even the most competitive business environments. Need to downsize your company’s operations? Are you starting a new business venture servicing? Maybe you want seasonal help servicing the spike in phone calls. Our family-owned telephone answering service business has accumulated over three decades of valuable experience serving companies of all types and sizes. We specialize in delivering high-quality professional telephone answering services at a cost that will not strain your budget.

Located in Plymouth Count and incorporated in 1881, Brockton built a strong economic base centered around the leather and shoe industries that existed well into the 20th century. In addition, the city’s proximity to Boston ( 25 miles south) contributed to the area’s vibrant business environment. Currently, Brockton, MA has a population of 92,614 people. Services and professional enterprises play vital roles in the local economy. Answering Service Care has built a global reputation around assisting others to deliver superior telephone experiences to their consumers and business callers.

Underestimating the importance of having a proven leader such as Answering Service Care managing your business may show up in your company’s bottom line. Marketing expert Dan Kennedy conducted a survey to find out why people left a company to switch to the services or products of a competitor, they responded as follows:

  • 9 % changed because of a better price, product or service
  • 14 % percent moved to competitors because of dissatisfaction with the product or service
  • 68 % stated they felt “unappreciated or taken for granted”

Do you rely on voice mail, answering machines or in-house staff (overwhelmed with other tasks) to answer your phones? How much business does this approach cost you?

The marketing maxim – it is a lot cheaper to keep customers than it is to get new ones — has never ringed truer. Research indicates it cost 5 to 6 times more to attract customers than to keep them satisfied. With 35 years of serving clients, in one of the most competitive industries in the world, Answering Service Care possesses a keen understanding of the business dynamics. Following are just a few of the professionals and trades businesses that benefit from our globally acclaimed Massachusetts answering service and cutting-edge technology:

  • Lawyers
  • Real Estate Brokers
  • Financial Services
  • Contractors, Plumbers, Electricians, Heating and Air Conditioning Technicians
  • Dentists, Doctors, Other Health Care Professionals

Answering Service Care assigns a Customer Care Team to each account. Our professional and well-trained operators become familiar with your Brockton, Massachusetts business and integrate seamlessly into your operations. Your callers will appreciate the touch of a warm, personable and professional person to address their needs.

Contact an Answer Service Care agent right now! We offer leading edge solutions for you and your customers, patients or clients.