Live Answering Service

Quality of Life Improvements for Answering Services

There are many answering services on the market. A live answering service can significantly streamline the operations of a business. Answering Service Care is a live answering service that goes above and beyond for its clients, with many additional features to distinguish us from our competitors and give our clients additional advantages over theirs. Our level of customer service when answering calls and routing calls is hard to match.

Leading The Way In Answering Services

As an industry leader for over four decades, we know what it takes to help your business serve your clients and improve outcomes with better telephone answering support.

Quality Assurance

There are many answering services on the market. A phone answering service can significantly streamline the operations of a business. Answering Service Care is a live answering service that goes above and beyond for its clients, with many additional features to distinguish us from our competitors and give our clients additional advantages over theirs. Our level of customer service when answering calls and routing calls is hard to match.

Email Marketing

After a call is concluded we can dispatch an automated message, a closing message, delivering marketing content, or something else you’d prefer. Provide your customer with a signup sheet, marketing message, or a follow-up so they know what to expect with regards to a callback.

Appointment Scheduling

There are many answering services on the market. A phone answering service can significantly streamline the operations of a business by offering tools such as appointment scheduling. Answering Service Care is a live answering service that goes above and beyond for its clients, with many additional features to distinguish us from our competitors and give our clients additional advantages over theirs. Our level of customer service when answering calls and routing calls is hard to match.

On-call Calendar

Our on-call calendar’s real-time functionality means that users can make changes on the fly, rather than through a time-consuming email and remote editing process.

Call Forwarding

Answering Service Care has multiple types of call forwarding available to save our clients money. No need to call and use the time allowance on your plan.

ALWAYS: forwards all inbound calls
BUSY: forwards calls when you’re already on a call
NO ANSWER: forwards calls when you don’t answer
NOT REACHABLE: forwards calls when your phone can’t be reached (e.g. during a power loss or other emergency)

Combination Live Service & Automation

If you want to save even more money, interactive voice response (IVR) tech can substantially cut down on-call time. Not only because your callers will be using the IVR’s references, but because it can efficiently direct the caller to your organization’s best point of contact.

No Long-Term Contract

Our clients stay with us because we meet their needs and exceed their expectations. No obligation, no hard sell.

Same Day Setup

When you are ready, we can get you up and running in one day. Easy and efficient!

Free Mobile App

We believe in empowering our clients to manage their services in the most user-friendly way possible.

We Love Our Answering Service Clients!

What is the Best Answering Service?

Some answering services offer one or two of these features, but Answering Service Care covers all of them. Compared to offshore call center services, our answering service for small businesses and corporations alike offers superb customer support for phone calls.

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