Small funeral parlors don’t always have the budget for a lot of extra staff, especially team members like receptionists. Adding a funeral director virtual receptionist can give you extra time with families without a the expense of a full time employee.
Sometimes, the days stretch endlessly on when you’re a funeral director. There’s so much to do and not enough time to do it. Between helping families plan funerals, coordinating viewings and answering the phone, you’re swamped and simply cannot stretch any further. This is where a 24/7 virtual receptionist can really help out by taking some of the burden off of you and giving each caller individual, focused attention.
A funeral director virtual receptionist from Answering Service Care can be the best friend of a funeral home like yours. You’ll have limitless help with scheduling appointments, answering basic questions and taking requests for information over the telephone from a caring and compassionate professional telephone operator, freeing you up to help the people who are right in front of you.
Funeral Director Answering Service
Your clients will be happy you hired a virtual receptionist, too, for these reasons:
- No more voicemail. There’s nothing quite as intimidating as voicemail when you’re trying to handle a loved one’s final wishes. How long will it take for someone to call back? Will someone call back at all?When the voicemail is taken out of the equation, clients can feel secure that someone really will return their call, especially when your virtual receptionist assures them you’ve been given the message.
- Personal attention from someone who knows them. A highly trained team of virtual receptionists is a lot different than hiring a bank of random telephone operators. The more comfortable your callers feel, the more meaningful and personal their funeral experience with your company will be.When your funeral home virtual receptionists are equipped with all of the key information including location, driving directions and service or viewing times, everything will fall into place so much more smoothly.
- Friendly voices 24 hours a day. Your virtual receptionists can be on task all day and all night, giving your callers someone to talk to deep in the night when their minds are racing and they’re worried about an upcoming funeral. Those receptionists are more than telephone operators, they’re also a bit like friends in a time of great need. Virtual receptionists can help your clients develop strong bonds with your funeral home that can last for generations.
A funeral director virtual receptionist is the inexpensive, high quality help you’ve been looking for. Let Answering Service Care show you just how well your clients will respond to the additional attention they receive when your receptionist can focus on them and them alone.
We can also personalize your virtual receptionist package with other helpful options like appointment setting and even emergency call routing for those late night surprises. Call us today at 800.430.6511 or email us to learn more about getting started with your specialized virtual receptionist.