Answering Service

Unconditional Call Forwarding

Vonage Unconditional Call Forwarding

This method automatically forwards incoming calls to a different number. This is the traditional method used to redirect ‘non-office hours’ calls. At your discretion you may manually transfer your lines to us.

 

Activate

1. Dial *72 from your Vonage phone and listen for the prompt.

2. Enter the ten digit call forwarding number provided by your answering service.

3. Press 1 to confirm or 2 to enter a different phone number.

4. Your  call will be connected to the number you entered. Once your call is answered, your line will be forwarded.

Deactivate

1. Dial *73 from your Vonage phone.

 

Control

This method gives you full control on when you want to use the answering service. You are able to connect (and disconnect) at your discretion.

You Will Never Miss A Call

Each customer is important, so it is crucial that you never miss an opportunity to speak with that customer. Having the answering service on ‘auto-pilot’ means that at any given time there is someone waiting to answer those calls that you will not be able to.

More Call Forwarding Options