Answering Service

How to forward your Vonage phone to the answering service

If you are already an Answering Service Care client looking for information on how to forward your Vonage line to our answering service, you are on the right page. (If you are looking to speak directly with Vonage or any other telecommunications provider, we cannot help you – we are a professional answering service, so you’ll need to contact your carrier directly!)


Call Forward Busy

Call Forward BusyInstructions and Benefits

This technique forwards the first incoming call to the answering service once your line is busy.

Call Forward No Answer

Call Forward No AnswerInstructions and Benefits

This method forwards an incoming call to the answering service if you are unable to answer it.

Unconditional Call Forwarding

Unconditional Call ForwardingInstructions and Benefits

This method automatically forwards incoming calls to a different number.

Remote Call Forwarding

Remote Call ForwardingInstructions and Benefits

This technique allows you to forward your line if you are away from the office.


We have been a leading answering service since all the way back in 1974…and we aim to serve our clients professionally, affordably and always with a smile. We work with businesses and practices of all sizes, and we would love to hear from you.

To discuss customized answering services, including call forwarding, contact us either via email or phone (800.430.6511) at your convenience.