Answering Service

Remote Call Forwarding

Frontier Remote Call Forwarding

This technique also known as Call Forward Plus allows you to forward your call even when you are not home or in the office.

 

Activate

Each time a call is forwarded, your phone will make one short ring. While Call Forward is on, you cannot answer incoming calls. However, you can still make outgoing calls.

To gain remote access for Call Forward, call your local access number (provided by your local telephone company). For further assistance, call 1-800-921-8101. Listen for two beep tones or voice instructions, then enter your 7- or 10-digit telephone number followed by your 4-digit PIN number. Listen for two beeps or voice instructions and enter the activation/deactivation feature code.

To change your call forward number, just repeat the above process. Call Forwarding Plus cannot be used from rotary/pulse phones. Ring Count is not changeable remotely and you get one free PIN reset. Forwarding calls to long distance numbers will incur long distance charges.

 

Simple

This method does not require a ‘# combination’; it is as simple as making a phone call. This technique is also the easiest method to forward your line to us in case your mobile phone gets lost, damaged or even stolen.

Saves Money

Answering Services typically includes an allowance of usage. Each time you manually dial us to connect to our network, it is deducted from your monthly allowance. By subscribing to Call Forward No Answer this allowance can be used where it truly matters; interacting with your callers.

Disaster Recovery

When disasters occur it is sometimes too late to react. Over the last seventy five years we have provided seamless customer service during difficult times. It is typical that after hurricanes, earthquakes, ice storms or even fires to not be able to forward your telephone line. These events often leave the city without power, which means your phone will eventually ‘go dead’. Having your telephone preprogrammed with Call Forward No Answer gives you one less task to think about during the aftermath of such catastrophic events.

 

More Call Forwarding Options