Answering Service

How to forward your Century Link phone to the answering service

Are you an Answering Service Care client looking for information on how to forward your Century Link line to our answering service? If so, then you have come to the right page. (If you are looking to speak directly with Century Link or any other telecommunications provider, we cannot help you – we are a professional answering service, so you’ll need to contact your carrier directly!)


Call Forward Busy

Call Forward BusyInstructions and Benefits

This technique forwards the first incoming call to the answering service once your line is busy.

Call Forward No Answer

Call Forward No AnswerInstructions and Benefits

This method forwards an incoming call to the answering service if you are unable to answer it.

Unconditional Call Forwarding

Unconditional Call ForwardingInstructions and Benefits

This method automatically forwards incoming calls to a different number.

Remote Call Forwarding

Remote Call ForwardingInstructions and Benefits

This technique allows you to forward your line if you are away from the office.


As a longtime leader in the answering service industry, we are known for the professionalism and compassion of our professional team, serving clients of all sizes and types. We are family-owned for over four decades, and entirely U.S.-based. If the time has come for you to learn more about answering services for your business, we would love to hear from you.

To discuss customized answering services, including call forwarding, contact us either via email or phone (800.430.6511) at your convenience.