This technique forwards the first incoming call to the answering service once your line is busy. You no longer have to worry about using the phone when you are expecting an important call. Call forward busy sends the first incoming call to the answering service once your line is being used.
1. From your landline dial *72 followed by the ten digit call forwarding number provided by your answering service and then the # key
1. From your landline dial *73 followed by the # key
Answering services typically includes an allowance of usage. Each time you manually dial us to connect to our network, it is deducted from your monthly allowance. By remotely forwarding your lines, this allowance can be used where it truly matters; interacting with your callers.
When disasters occur it is sometimes too late to react. Over the last seventy five years we have provided seamless customer service during difficult times. The aftermath of hurricanes, earthquakes, ice storms or even fires sometimes makes it impossible to manually forward your line. In situations like these, forwarding your lines remotely is the best way to redirect your calls to us.
This method does not require a ‘# combination’; it is as simple as making a telephone call. Remote Call Forwarding is also the most convenient method to forward your phone if you are physically away from it.
You Will Never Miss A Call
Each customer is important, so it is crucial that you never miss an opportunity to speak with that customer. Having the answering service on ‘auto-pilot’ means that at any given time there is someone waiting to answer those calls that you will not be able to.