Your answering service does not operate on its own within your small business, healthcare practice or service operation.
No matter what your communication needs and habits are, we are here to make you’re you achieve true integration with your answering service. The result? Greater efficiency, freed-up valuable resources, a streamlined operation…and so much more.
What Do We Mean By Answering Service Integration?
No matter what your role within the business or practice you work for, you’re probably dealing with all types of technology and tech tools, from the telephone to your computer network to your messages to all other aspects of your daily operations.
In our effort to integrate it all, we’re working hard to put it all together for our answering service clients of all sizes.
What is API?
API, short for Application Programming Interface, is IT-speak for various internal capabilities that allow our servers to more easily and directly speak to yours. As a result, processes that may have previously been tedious, time-consuming and/or expensive for you and your team to complete may now be more cost-effective, streamlined and automatic. Integrating more seamlessly with our backend means that life can be simpler and more efficient for your organization. It’s a win-win!
This kind of answering service integration provides benefits including these:
- Eliminating the need for unnecessary data entry
- Making life easier for you and your staff
- Increasing efficiency
- Streamlining many related operations
- Working seamlessly with your existing tools such as Google Calendar and Acuity appointment scheduling
- Freeing up time to focus on higher-value activities
- Allowing you to allocate resources more cost- and time-effectively
- Creating a secure, tokenized and, if applicable, HIPAA-compliant environment
What Kinds Of Businesses Need Answering Service Integration?
We have found that integration can be more customized and focused on your industry or business type, and that it works best for insurance companies, appointment-based service businesses, medical and healthcare practices, tech support companies and any company that uses a CRM (Customer Relationship Management system, such as our web to lead tool using Salesforce.
At Answering Service Care, our goal is to make your business—and your phones—work for you, for your staff and for your callers in the best way possible.
That’s why we’re working toward true integration with your answering service. Want to talk more about how we can make things run more smoothly, efficiently and easily? Let’s talk integration! Call Answering Service Care at 800.430.6511 or email us today to learn more about how we can help you.